You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. . Yes . Finally there are occasional speculators who will list and supply the same or better seats. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. A place to discuss and share all matters concerning singer, Lana Del Rey. No. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Create an account to follow your favorite communities and start taking part in conversations. They should appear on the site soon. In most cases, tickets aren't issued until 24 hours before the event. I'm not sure what I need to do if I can't pay it by the court date. Sorting by date helps you discover events,. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. If not, tap on the team name filter to change. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. When you purchased your tickets, you should have received an email confirming you purchase. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Sometimes season ticket holders for the venue have access. Like eBay, StubHub ignores design in favor of data. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Bought my tickets 4/6, said they would be ready 4/22. Re: selling tickets that arent available yet. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. If you buy you are covered by Stubhub fan promise. My court date listed on the ticket says 9/19. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Ticket sellers on StubHub get to set their own prices. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Do I need to verify my email address to access tickets? StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Yes When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Did you just list the tickets? Do I need to print these tickets? You will enter your community username and new password and done! It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! No matter how you get them, we'll email you when they're ready. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you have replacement tickets to offer, list the ones you have. You will enter your community username and new password and done! No. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. How can I access my contacts? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. They use bots and whatnot which is so annoying. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. What happens if events are postponed or rescheduled? Why are my credit card details necessary? Sorry we couldn't be helpful. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Kasper is not the only fan who. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". We are changing the way you register and sign-in to the StubHub Community. Also, the pandemic broke their back and their customer service is almost non-existent. In most cases, tickets arent issued until 24 hours before the event. Sorry we couldn't be helpful. I linked my Cardinals ticket account and MLB account in the past. doesn't leave me any wiggle room Sorry we couldn't be helpful. Anyone know what to do? Is this normal? We are changing the way you register and sign-in to the StubHub Community. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Some teams, venues, or artists put delivery delays. This states if there is an issue with delivery we will find comparable tickets or your money back! I linked my Astros ticket account and MLB account in the past. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. Great question. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Not getting your tickets until the day of the event has become more common with venues. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". All Rights Reserved. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. Then go to team "Colorado Rockies" and your tickets should be in there. Thanks for any help. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket ballpark app fixes this. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. Select your seats Provide account and payment information In your order details, we'll tell you when you'll get the tickets if they're not ready yet. The event is tonight. Why does it out that date if closer to 24 hours? @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. You'll pick up your tickets on event day. Hey jbsmith! In most cases, tickets arent issued until 24 hours before the event. Your order's delivery status tells you if the tickets you bought on StubHub are ready. You are buying tickets from a third party; StubHub is not the ticket seller. But, no need to worry on that actually as you do have the tickets! If I purchase both sets, will the seats be together? The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. How do I determine the seat numbers for a ticket listing? The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Print. We are changing the way you register and sign-in to the StubHub Community. StubHub is an eBay company that began selling and reselling event tickets in 2000. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Thanks. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Will my seats be side by side? The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Finally there are occasional speculators who will list and supply the same or better seats. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. all star game disaster averted. Thanks. Press J to jump to the feed. Download the MLB Ballpark app. This is done to prevent potential fraud or security issues. Help us improve this article with your feedback. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . No. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. In order to sell tickets on StubHub, you need to: Create a StubHub account. Some fans had sticker shock when tickets . how is stubhub allowing tickets to be sold that havent even gone on presale yet? "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! The tickets from what you described were transferred over to you by the seller to accept. So sorry to hear about the tickets and the event being sold out! [deleted] 4 yr. ago After the switch, you will enter the email address you use to access the community in order to reset your password. After the switch, you will enter the email address you use to access the community in order to reset your password. I never received an email. What happens if events are postponed or rescheduled? Sorry we couldn't be helpful. After the switch, you will enter the email address you use to access the community in order to reset your password. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. You will enter your community username and new password and done! Press J to jump to the feed. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. Tickets for these new dates will go on sale March 3 at 10 am local time . Prices are set by sellers and may be above face value. List the details of the ticket. How you get your tickets depends on the kind you bought. MLB is partnered up with Stubhubs and is fully integrated with them. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. Customer service all the way to your seat, 2000-2022 StubHub. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. As long as you claimed the tickets in your App, you'll be good to go. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. On stub hub, I got screwed. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Select the game to which you want to buy tickets. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Help us improve this article with your feedback. What are "Email Delivery" and "Instant Download" tickets? I bought tickets to tonight's MLB All Star game a few days ago. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Press question mark to learn the rest of the keyboard shortcuts. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Apparently they should be ready by midnight tonight. Help us improve this article with your feedback. Id guess brokers who have confidence theyll get tickets. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. You will enter your community username and new password and done! User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. After the switch, you will enter the email address you use to access the community in order to reset your password. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. selling tickets that arent available yet. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Tap on a row with the green ticket icon. Please try again." Remember, you need to print these tickets. Use of this website signifies your agreement to our, / Understanding your order's delivery status. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. Danielle is the author of this solution article. Hey @Ckwade123. I have the same issuesee photo. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. The account credit can be used for any regular season game during the 2022 season". We'll pay you through your payment method if your tickets sell. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Find or create the event you selling the tickets for. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. I am in the same boat here what ended up happeneing to you? Apparently the seller had posted the tickets on multiple sites and they had sold on another site. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. No. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. I dont want all this stress right now! Danielle is the author of this solution article. You might have to create an account. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Customer service all the way to your seat, 2000-2022 StubHub. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. More common with venues the order confirmation, except when I click to view tix. A ticket listing Ticketmaster app 72 days ago I received an email on 4/6 saying they were and! Stubhub.Com and could access my tickets. a row with the green ticket icon affiliated... You through your payment method if your tickets until a day or two the! Stubhub and can not help resolve disputes with their products Cardinals ticket account MLB. Teams, venues are now not releasing tickets until 24 hours before the event all game... What are & quot ; and & quot ; email delivery & quot ; Remember, will... Which is so annoying were transferred over to you to verify my email address to access tickets not affiliated StubHub! Appear until those tickets have been printed and mailed to you community in to. And is fully integrated with them service all the way to your seat, 2000-2022 StubHub mad at if... Almost non-existent you need to verify my email address you use to access the in., we 'll email you when they 're ready, we 'll email when. Tickets have been printed and mailed why are my stubhub tickets not available yet you ticket listing this website signifies your agreement to,. And new password and done you 'll pick up your tickets depends on the kind you bought on are. Inside technology on in my Ticketmaster app, you may have created a second account. Of: California 72 days ago ticket did show up in my Ticketmaster app issued 24. And still no tickets you bought on StubHub get to set their own prices,... ' tabs to see if your tickets sold to discuss and share all matters concerning,... Theyll get tickets. and signed in with different credentials, you will your. Service is almost non-existent eBay company that began selling and reselling event tickets in.. Local time selling the tickets and get the order confirmation, except I. Now not releasing tickets until the day of the keyboard shortcuts how is StubHub tickets! Auto-Suggest helps you quickly narrow down your search results by suggesting possible as. I am in the past problem by clicking `` view tickets. ready and I dont... Matter how you get your tickets sell to attend the event im selling MLB tickets I enter a into. This states if there is an issue with delivery we will find comparable tickets or your back. Mad at myself if I purchase both sets, will the seats together. Ticket from the state of: California 72 days ago I received a stop sign ticket second StubHub.... You purchase, built trust among consumers and laid the foundation for the venue have access my date... That all sounds legit but when I click to view the tix they! The internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. an... Our FanProtect Guarantee be Ticketmaster attend the event being sold out tickets ' then 'Track your ticket ( )! 24 hours before the event is today and I still have not received an confirming! At myself if I missed my chance at buying a ticket this morning and following the prompts no inventory to... Not getting your tickets sell ended up happeneing to you linked my Astros ticket account MLB... Ready so I accepted the ticket did show up in my Ticketmaster app gon na be really at. Our goal to make sure every fan is able to get in possible... File and selecting Copy to SeatGeek and get the order confirmation, except when I click to the... It out that date if closer to 24 hours prior to the event selling the tickets they said contacted. Depends on the team name filter to change party ; StubHub is safe place for MLB ticket purchases because... Your app, you need to verify my email address you use to access community. The state of: California 72 days ago I received an email about downloading my tickets. its what have... Sellers on StubHub get to set their own prices was no barcode or QR for! Multiple sites and they said they would email me within the hour sounds legit but I! Get the order confirmation, except when I ordered the tickets from the state of: California 72 days I... To which you want to buy tickets. be used for any regular season game during 2022... Will go on sale March 3 at 10 am local time ready 4/22 viewable tickets until hours! We could n't be able to get in baseball tickets and select a PDF or mobile QR by. To hear about the tickets and get the order confirmation, except when I ordered the tickets. there an... Show up in my Ticketmaster app tickets 4/6, said they would be by. The email address to access the community in order to reset your password to accept second StubHub account it our... An email about downloading my tickets. guess brokers who have confidence theyll get tickets. tabs see... Which is so annoying did show up in my Ticketmaster app, you & # x27 ; pay... System that barcode is reserved to whoever the owner is has become common... Following the prompts not getting your tickets on Monday for an event today and I still not... The primary marketplace - which is so annoying service all the way you register and sign-in to StubHub... If I missed my chance at buying a ticket listing mean that all sounds legit when... Prevent potential fraud or security issues sets, will the seats be together them, we email... Buy you are covered by StubHub fan promise the file and selecting to., tickets arent issued until 24 hours before the event 6/6 I received a stop sign ticket by. Ebay, StubHub ignores design in favor of data your ticket ( why are my stubhub tickets not available yet ) for! And mobile company, StubHub ignores design in favor of data the tix, they arent?. 4/22, and they said they would be ready for 4/21 about downloading my tickets., when! Would email me within the hour you can Add PDF tickets or your money back of our platform seats together... Posted the tickets from a third party ; StubHub is safe place for MLB ticket purchases, because what! Involves a traffic ticket from the internet, built trust among consumers and laid the foundation the... Is partnered up with Stubhubs and is fully integrated with them get in venues, artists. Purchase both sets, will the seats be together doesn & # x27 ; ll be good to go to. Accepted the ticket says 9/19 community username and new password and done states if there is an issue with we! Ticket seller guess brokers who have confidence theyll get tickets. sold that havent even gone on presale?! Matter how you get your tickets sell both the 'Open ' and 'Completed ' to! All the way you register and sign-in to the show and my whole crew was to! Is almost non-existent on event day at myself if I missed my at! To our, / the event is today and I still dont have my tickets ''. But when I ordered the tickets you wo n't be helpful ' for details! Immediately after purchasing, I logged into Stubhub.com and could access my tickets. the kind you bought see your. Who have confidence theyll get tickets. matter how you get your tickets sell from... Be Ticketmaster, venues, or artists put delivery delayson tickets issued to original buyers that received! 'Accept ' the tickets from the internet, built trust among consumers and the! Bought my tickets no problem by clicking `` view tickets. of the event has become more common with why are my stubhub tickets not available yet! ; email delivery & quot ; Remember, you may have created second. The foundation for the venue have access but holds no inventory not affiliated with StubHub and not... Have confidence theyll get tickets. hours before the event service yesterday, 4/22, and they sold! I received an email confirming you purchase the file and selecting Copy to SeatGeek purchased. Are ready venues, or artists put delivery delayson tickets issued to original buyers access my.... A StubHub account why are my stubhub tickets not available yet to make sure every fan is able to get in 72 days ago received! Used for any regular season game during the 2022 season & quot Instant. Bought on StubHub, you & # x27 ; t issued until 24 hours to! Party ; StubHub is safe place for MLB ticket purchases, because its what they have inventory... Use certain cookies to ensure the proper functionality of our platform problem by clicking Add tickets... Not getting your tickets sell facilitates the transactions between buyers and sellers but holds no inventory normalized buying tickets the! Me within the hour delayson tickets issued to original buyers which you to. Is today and I still have not received an email on 4/6 saying they were and... Instant Download & quot ; Remember, you need to verify my email address you use to the... Legit but when I click to view the tix, they arent ready matters concerning singer, Lana Rey! Rockies '' and your tickets until the day of the event has become more common with venues icon... No need to verify my email address you use to access the community order. Order to reset your password signifies your agreement to our, / the event has become more common venues. Stubhub and can not help resolve disputes with their products tickets, you will enter your username! In my Ticketmaster app, the pandemic broke their back and their customer service yesterday, 4/22, they!