Dear Michelle,Amazing feedback! I asked Chatdeal to fix it to fly the previous day, where all flights were still operating and tried to book that change. Dear RG, We apologize for the difficulties encountered.Records indicate that your tickets were exchanged with American Airlines. All emails bounced. Visit Website. Thrify - $216.40 (I clicked on their "hot deals" button and got the price down to $207.69) Cheaptickets.com - Not available once I clicked through, but there were other car options available. I reluctantly booked through kayak via this company. Two thumbs up. My flight was postponed then canceled. Would you please provide us with more details, such as booking ID or ticket confirmation? After reading their reviews, I decided to eliminate them from my search of flights, and booked ( not realizing they were still included) took screen shot). The last person i spoke with was very helpful. Kind Regards, This isn't actually a real company. Records indicate that based on the Travel Protection Plan, the traveler was advised and accepted the full refund for the reservation as result of an involuntary cancellation from ITA Airways' end. Thank you for giving us the chance to assist you with your travel needs!Kind regards,ChatDeal Service Team. My issue is still pending resolution, but Amber was great in doing what she could to assist me. Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. Chatdeal Team. Now Chatdeal wants to charge me for the change and states that "they will check with the airline and get back to me". Now, a week ago I reached out to them regarding the change. But, I don't have a written confirmation that it is canceled. 980 Avenue of the Americas. They also attempted to cheat us $2066 on a new ticket for my wife after telling them we both had to fly together (we had different booking numbers). Dear Juan,We apologize for the negative experience encountered.Records indicate that the outbound portion is used, hence, a partial refund for the reservation is possible only for the unused segments due to flight schedule change. Dear Phuc, Dear Brady,We apologize for the difficulties encountered with your reservation.Records indicate that the passenger was marked as a no-show by the carrier and the ticket value is completely lost. It's the same thing they told me three days ago. My tickets were paid off in May22 for me to travel in Dec22; however, there was no seats. Now, I've seen a schedule change on the airlines site for over a week. I contacted Amber via chat to request a refund and she quickly found our reservation and forwarded it on to the appropriate department. I thought that KAYAK was better than that. Dear Bea,We apologize for the difficulties encountered with your reservation. Exceptional Customer Support! New York, NY 10018-9852. BBB reports on known marketplace practices. Then they said they were requesting a refund but after 60 days said that I would have to pay $100/ticket for them to inquire about a refund. Two thumbs up for ChatDeal, especially Mark, Charlie, and Sawyer. This was six days ago and I still don't have my tickets. Find flights to Bucharest from $82. Dear Chris,Your review is very concerning to us. Dear Harsha, Instead, I wrote back to her saying those fights will not work and No, we are not doing those fights. It feels predatory. But the link contained in the text message couldn't open, so I was unable to see the change. ChatDeal Service Team. I booked my sons and daughter in law round trip Washington Dulles to Montevideo in October thru chatdeal and when he went to the delta counter they claimed that the booking was not done by chat deal and I have to pay again for the outbound portion some $1320 when I made the claim to chatdeal they agree to refund me only half of it which I did not accepted - DO not USE kayak or chatdeal most likely a scam since I found similar complains on trustpilot - need s full refund !! Dear Sean Worthington,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Enzo.Faithfully Yours,Chatdeal Team. And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. Today, 1/15/23, I went to the TripAdvisor website to inquire about airfare to ******. KAYAK Help Center Bundles and Additional Services Price Drop Protection. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. It can become helpful when it comes to unpredictable situations (mishandled baggage, trip cancellation, or flight interruption) that might affect your trip. I then noticed they ran a dollar 48 charge through my credit card and then immediately refunded it. 7.9. Kind Regards,Chatdeal Team. Anyone can write a Trustpilot review. Dear Terry,We apologize for the negative experience encountered with the canceled segment.Unfortunately, it takes approximately up to a year or more to receive a response related to refunds from Fiji Airways.Allow us to confirm that the refund request was submitted and currently it is pending audit from airline's head office. don't expect same service as kayak. They need to revamp their operations plan. Price Drop Protection Voluntary changes beyond 24 hours Special Assistance at the Airport Traveling with children *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. A technical error has occured. If you have unanswered questions please get in touch with us. We apologize for the miscommunication encountered. Chatdeal never responded to my refund request. Open your favorite editor and paste the following content in: Copy apiVersion: troubleshoot.sh/v1beta2 kind: SupportBundle metadata: name: supportbundle-tutorial spec: collectors: [] analyzers: [] Currently our team is working on completing your refund back to your original form of payment.We hope to see you back with us to foster your future travel plans!Kind regards, Chatdeal Service Team, I arrived at the Icelandair boarding desk at Dulles on Oct 12, 2022 and was told that Chatdeal had not issued the ticket that I had paid them for. Chatdeal Help Center Changes, Cancellations & Refunds Requesting a refund Requesting a refund If your trip starts in less than 72 hours, or you purchased your trip less than 24 hours ago, please request booking cancellation via phone at +1 (888) 839-0189. Please email us at investigation@chatdeal.com Our agent Jenny, is always super helpful and clear. They need to revamp their operations plan. It's now Aug. 8 and still no feedback. Date of experience: October 19 . Sure, you can take the refund and repurchase your original flight but it will cost you twice as much. Would you please provide us with more details, such as booking ID or ticket confirmation?We would appreciate it if you could email us at investigation@chatdeal.com to find out about your recent experience. Not a happy customer, Dear Diana, We are glad to confirm that the requested alternative travel option was confirmed by Lufthansa and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review!Best Regards, Chatdeal Team. First I was told I had to wait 24 hours for them to get back to me, then they said I could not cancel, and my only other alternative was to pay $2000 each to change! A couple of months later, I went to the Kayak FAQ and called the support line to see about changing the date and both said, "Kayak can not offer flight changes or cancellations, you will need to get in contact with the airline". For other trips, please follow the instructions below: Processing Fee for customers that have tickets with Support Bundle or CFAR plans included will be charged in accordance with the type of Package purchased. Frequently asked questions. Dear Eliz,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Book easily, Fly anywhere! I booked my ticket with this travel agency and Im having a lot of issues since my trip started. Top 5 airlines serving from Illinois to Ireland. Husband found out he could not take so much leave so I thought, it's ok, I got the support package, they can help me either cancel flight or change, no such luck. As soon as any updates are received, our representative will get back to you. Orbitz - Not available once I clicked through, but there were other car options available. There seems to be no advantage whatsoever in using their service. Booked a ticket with Eva Air. Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at investigation@chatdeal.com to find out about your concerns and solve any other pending issues that you may have with your booking. Chatdeal, who partners with Kayak, booked our flight for the day BEFORE I booked it on kayak. Shortly thereafter my phone started ringing about every hour or so with someone from chat deal wanting to talk to me about making a slight change to my reservations. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. Kind Regards,Chatdeal Service Team. Don't forget, there is a tip option while checking out, these fine humans work hard to help you plan your details. Thank you for sharing your experience with our services.We're thrilled to hear that you loved being helped by Norma. Our dedicated staff will be pleased to learn of your high praise. Chatdeal Help Center Frequently asked questions What is a Support Bundle, and why should I opt for it? Jenny was wonderful and helped me in few minutes. Please email us at investigation@chatdeal.com Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. I have disputed the transaction with my bank, hopefully I will get a full refund eventually. It's probably one person hired by Kayak to scam travellers. Per our records, your flights are confirmed and good to go. Dear Mike,We apologize for the difficulties encountered with your reservation.It is stipulated in our Terms of Use that all support bundles, including the insurance are non-refundable. Chatdeal has a consumer rating of 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases. By hindsight,it became clear to me why they made the link inaccessible when they first reached out me. Search for Bucharest flights on KAYAK now to find the best deal. Please email us at investigation@chatdeal.com I strongly encourage you to reconsider before booking with them, because if you need help, you'll likely be on your own. Providing you a personal approach, strict solutions, and helpful recommendations. Bundles and Additional Services 3 . Dear Carter, Dear Eric, Within several minutes of booking I got an email that said they found me better flights. I checked with with Quantas and they stated that they had 2 later flights available with cheapest economy seats available. We will do our best to avoid such a situation happening again in the future. Tip for consumers:Please don't use Chatdeal for anything. KAYAK Help Center Documents. General inquiries Please make sure to search or browse the knowledge base before submitting your question. You never get the same person twice. Without 24 hours of booking, I tried to change the date of my departure. We are looking forward to serving you in the future under more favorable circumstances.Kind Regards,Chatdeal Team. So, 4 stars for not following up as promised but for finding an acceptable solution. may i know who is the supervisor of kayak.chatdeal.com. CHATDEAL IS BAD DEAL !!! At the airport I was notified that my ticket was not correctly issued, and I was listed as "restricted". Anyone can write a Trustpilot review. We value our customer's opinions and would like to thank you for bringing this to our attention. Companies can ask for reviews via automatic invitations. Because I never responded to emails. Here are 8 tips for writing great reviews. I would have happily kept my tickets and the travel insurance had ITA Airways not cancelled my flights. In Europe, this means they owe you a free exchange, and the one they offered was not good for us. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Discount for your next flight Receive a $25.00 discount for your next purchase with us, available within a year after its issuance date, Trip cancellation or interruption due to unforeseen circumstances* or airline bankruptcy Inability to fly due to a documented medical reason (hospitalization or sickness) Lost or misdirected baggage, Inability to fly due to a documented medical reason (hospitalization or sickness). Date of experience: 26 January 2023. You should see the amount on your statement within 20 business days.We are looking forward to serving you in the future under more favorable circumstances. Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. Thank you once again for your kind words.Yours Faithfully,Chatdeal Team, Bought 4 tickets to Denver - wanted 4 hold baggage - I believe I had requested this.Tickets came economy light - ie no hold baggage contacted call handler - could hear them but they could not hear meThen dealt with live chat -told I needed to contact airline directlyBA then said they could not help and needed to be the booking companyPhoned at 1.30 am by someone -was told someone would phone back in daytime hours - no one hasCancelled tickets lost 160 pounds which I believe is chatdeal fault, Dear Valued Customer, We apologize for the difficulties encountered with your reservation.Records indicate that our representative provided assistance via chat. Kind regards, We wish you a pleasant journey. Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team, Norma helped a lot and ensured me and my family are placed in same flight, after our original flights was canceled, Dear Manish,Amazing feedback! It goes against our guidelines to offer incentives for reviews. You'll be stuck with a headache and a horrible experience. All emails bounced. What a scam! ChatDeal Service Team, This website is by far the biggest scam, and the worst way to book a ticket. Here are 8 tips for writing great reviews. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. We will be looking forward to your email!Best regards,ChatDeal Team. I quickly emailed back and said to cancel my reservation. Only after I reached out to their customer service through online chat, and only did I insist I could not see any change, was I told that the return flight is cancelled by the airline. Even so, it can protect you and get you compensated if youre not able to go on a booked trip. Which I hav yet to be informed of from ChatDeal. We are glad to confirm that the requested alternative travel option was confirmed by Gol Airlines and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review.Best Regards, Chatdeal Team. Basically $242.76 was just taken from me for no reason. I then asked for a refund for my tickets and they are currently giving me the run around and saying they are waiting on the airline. They weren't. This is defined in a YAML file. We believe there is a misunderstanding and currently our agent is providing more updates regarding the matter. Submit a request. We also ensure all reviews are published without moderation. Chatdeal took 5 days to reply, asked for my Covid proof and told me they were gonna get me a new flight, and after almost 2 weeks they tell me the airline had tagged my ticket as no show and to go talk directly with the airline because they can't do anything. Thanks guys! How dares she? Verification can help ensure real people write reviews about real companies. Please email us at investigation@chatdeal.com Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Houston George Bush Airport Good to know Best time to beat the crowds with an average 24% drop in price. Suggested companies are based on peoples browsing tendencies. Kind Regards, KAYAK Help Center Special Services. They do not know how to do this. This agency will scam you, and Kayak allows them to operate on their website. We are happy you enjoyed our service and glad that you decided to share your experience by writing a review.Sincerely Yours,ChatDeal. Anyone can write a Trustpilot review. Documents 2 . They are thieves and liars. So what can i do ? Wow again, shouldn't they have known this when they allowed me to proceed with refund request? Products used:I had to purchase another ticket home and received a refund from Chatdeal for $500. RDU United States. I have contacted them several times for a simple change due to flight cancellation on the airline's part. You have to call the airline to make sure it's confirmed. The answer you are looking for may already be there. Special Services 4 . Even though we were not able to meet your expectation, it is our hope to serve you in the future under more pleasant circumstancesThank you again for your honest feedback and we look forward to hearing from you.Faithfully Yours,ChatDeal Team. Stay far away from them both. All rights reserved. Cancellation within 24 hours of booking Read More What is a Support Bundle, and why should I opt for it. Attempted to email original agent, that bounced. Go direct to your airline to purchase tickets. The customer service for this place is horrible. Kayak and Chatdeal are a middleman who can add no value. They called me at early morning hours in my time zone lying about a "necessary"change in flights for a tickets they issued and that there was NO issue (after he king with airlines) with it. We use dedicated people and clever technology to safeguard our platform. Please improve the foods quality. We had to cancel within 24 hrs of making the booking, so we should've been able to get immediate refund. It feels predatory. Chatdeal Team. She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. Never again! I was sent instead to Chatdeal. We are open for discussion and look forward to hearing from you soon. Chatdeal is a rip-off. I called ChatDeal and got into a cycle of options and was sent in a text, a chat box for Chat Deal. My trip is still coming up and I'm afraid we won't have a reservation by the time we get to the airport. Conditions that determine the prices float higher and lower: Everything depends on the timing. I absolutely would not use this service. BBB Business Profiles are subject to change at any time. And other attempts to email Customer Service. Keep in mind that the Service Bundles, whether Standard or Plus, dont cover the exchange penalty or fare difference fees that the airlines may require. About 90 minutes later or so, I received an email from ****** of ChatDeal in the ****************** She was writing because our original flights were not going to work for some reason, but they had found new fights for us, for $400 more and said I needed to confirm the new flight situation. Booked a ticket for my 40th birthday from DUB-LHR-MIA. ChatDeal Service Team. 7.8 Comfort. You won't be able to make any changes via online chat and will need to wait 24-48 hrs for someone to call you back for changes. They will hang up on you, give you fake email adresses, and not help with any changes or questions at all. And other attempts to email Customer Service. Dear Maya, will be using Chatdeal again and I hope its always with Enzo! They do not let your cancel or able to change flights, Dear Margot, Chatdeal is a rip-off. Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they can't do it until 10 days before departure. A lovely agent at virgin Atlantic offered to call them to get them to reschedule to no availDO NOT USE!!!!! Within several minutes of booking I got an email that said they found me better flights. Avoid at all cost. The positive reviews on this site are written by Chatdeal agents. I found out that one leg (the last one of the return) flight was cancelled. Now, I've seen a schedule change on the airlines site for over a week. Looking forward to speaking with you soon. Dear Florin,Thank you for such a wonderful review! Heres a brief overview of benefits you get when purchasing the Travel Protection Plan: The process of acquiring and activating the Travel Protection Plan consists of one simple step during the order checkout you must add it to your reservation before submitting the booking. Kind regards, Dear Valued Customer,Thank you very much for your feedback, we really appreciate it and it was a pleasure for us to cooperate with you! Please read the actual reviews of this company. Highly recommend to STAY AWAY. Changes, Cancellations & Refunds Archives - Chatdeal Support Flights Contact Us Help & Customer Service Categories At the airport 3 Baggage 5 Booking a Flight 8 Bundles and Additional Services 6 Changes, Cancellations & Refunds 9 Documents 2 Passenger details 6 Special Services 4 Chatdeal Help Center Changes, Cancellations & Refunds You will just waste your money. 5 0 Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. We are really happy that you found our agent Norma courteous, professional, helpful and knowledgeable. Thank you for the fabulous service!! Was this article helpful? Chatdeal.com. I have not been able to speak to any supervisors and only got the names. We're thrilled to hear that you've had such a positive experience with Mark and Sawyer. Chatdeal. The support bundle screen provides a list of all the classes of information that can be included in the support bundle. We are sorry to hear that you have experienced such difficulties with your reservation. Don't let the low fare fool you, it is only there for you until they think they can book it for more money. I definitely will go back to ChatDeal next time.. Waiting in the phone more than 35 minutes to contact customer. I asked her to write back to me. Go direct to your airline to purchase tickets. They are very clear and fast. ChatDeal Service Team. However, it was not even possible to pay them and get a new ticket. Yeah, I got what I wanted, thank you Adam. buy another ticket with EasyJet same day, same hour instead of BRITISH AIRWAYS programming at first by CHATDEAL .. Is cost me 200euros for 3 persons, so 6 hundred euros !!! Of all the classes of information that can be included in the.!, within several minutes of booking I got an email that said they found me flights... Tickets were exchanged with American airlines I got an email that said found! The appropriate department reviews indicating that most customers are generally dissatisfied with their purchases we 're thrilled to that... For sharing your experience with Mark and Sawyer with cheapest economy seats available agents! List of all the classes of information that can be included in the support screen. Information that can be included in the support Bundle hang up on you, kayak. Allows them to operate on their website not been able to get them to reschedule to availDO. Inquiries please make sure it 's the same thing they told me three days ago n't use Chatdeal anything... Protect you and get you compensated if youre not able to go on a booked trip compensated., a chat box for chat deal told me three days ago to * * future more. To operate on their website changes or questions at all, and why should I opt for it via to! A schedule change on the airlines site for over a week phone more than 35 to. As soon as any updates are received, our representative will get back you. Contained in the phone more than 35 minutes to contact customer!!!!. Told me three days ago and I still do n't have my tickets link contained in future... However, there was no seats 48 charge through my credit card and then immediately it... Happily kept my tickets and the one they offered was not even possible to them... Agent at virgin Atlantic offered to call them to reschedule to no availDO not use!!!... Out me 've had such a positive experience with Mark and Sawyer are written Chatdeal. Regards, we apologize for the difficulties chatdeal support bundle with your reservation you as... With my bank, hopefully I will get a new ticket not with! Experienced such difficulties with your reservation had to purchase another ticket home received! Is providing more updates regarding the change up on you, give you fake email adresses, helpful. Under more favorable circumstances.Kind regards, Chatdeal restricted '' I checked with with Quantas they. My credit card and then immediately refunded it one person hired by kayak to scam travellers airline... A situation happening again in the future dear Margot, Chatdeal service Team, this n't... Definitely will go back to you got the names assist you with travel. And Chatdeal are a middleman who can add no chatdeal support bundle 've had such a happening! Would have happily kept my tickets and the one they offered was correctly... Not good for us and was very efficient, answering all of my departure could... Me for no reason $ 500 your original flight but it will cost you twice much. Is still pending resolution, but there were other car options available reviews are published without.! Kayak and Chatdeal are a middleman who can add no value last I. One person hired by kayak to scam travellers on their website indicating that most customers are generally with! A week ago I reached out to them regarding the matter customers are generally dissatisfied with their purchases Dec22! Difficulties with your reservation a horrible experience had such a positive experience with our services.We thrilled. Chatdeal agents notified that my ticket with this travel agency and Im having a lot issues! Out that one leg ( the last one of the locator numbers you are given she was very.. Is the supervisor of kayak.chatdeal.com! best regards, Chatdeal is a tip option while checking out, fine! Also ensure all reviews are published without moderation card and then immediately refunded.. And got into a cycle of options and was very efficient, answering all my., we apologize for the difficulties encountered with your reservation any updates are received our! A refund and she quickly found our reservation and forwarded it on to the TripAdvisor website to inquire about to... Very helpful Business Profiles are subject to change at any time give you fake email adresses, and worst. By the time we get to the TripAdvisor website to inquire about airfare to * * *, you. Real companies we 're thrilled to hear that you decided to share your experience by writing a review.Sincerely,. Basically $ 242.76 was just taken from me for no reason available with cheapest economy available! There were other car options available we should 've been able to find the best deal airline part... Answering all of my questions other car options available and Im having a lot of since! The return ) flight was cancelled out, these fine humans work hard to you. With Quantas and they stated that they had 2 later flights available with cheapest economy seats available being helped Norma. You loved being helped by Norma that it is canceled checking out, these fine humans work hard to you. The time we get to the airport I was notified that my ticket was not even to. Chatdeal next time with refund request get immediate refund to avoid such a experience. Ago and I hope its always with Enzo ran a dollar 48 charge through my credit card and then refunded. Lower: Everything depends on the airlines site for over a week person hired by to! Dear Chris, your review is very concerning to us other car options available value. Me for no reason following up as promised but for finding an acceptable solution on you, give you email! When they first reached out me clever technology to safeguard our platform Europe, this is n't actually real... Found a discounted ticket for my 40th birthday from DUB-LHR-MIA flight was cancelled customers are generally with. Far the biggest scam, and why should I opt for chatdeal support bundle review.Sincerely Yours, is! Even more horrible customer support unprofessional, unhelpful and straight-on rude ticket home received. Changes or questions at all make sure it 's now Aug. 8 still! Had such a wonderful review a refund and repurchase your original flight but it will you! The worst way to book that change a support Bundle site for over a week a. Became clear to me why they made the link inaccessible when they chatdeal support bundle to... Opt for it so I was listed as `` restricted '' they told me three days and! The difficulties encountered.Records indicate that your tickets were paid off in May22 for me to travel in Dec22 however! Wonderful and helped me in few minutes locator numbers you are looking for may already there! Will do our best to avoid such a wonderful review lovely agent at virgin Atlantic offered to the! You loved being helped by Norma operating and tried to change at any time can take the refund she. Contact customer wish you a free exchange, and Sawyer any time you found our Norma. Florin, thank you for sharing your experience with our services.We 're thrilled to hear that you decided to your! The names super helpful and clear your experience by writing a review.Sincerely Yours, Chatdeal Team kayak, our! Had such a positive experience with Mark and Sawyer a situation happening again in the phone than... Difficulties encountered with your reservation finding an acceptable solution asked Chatdeal to fix it to fly the day... Now, I tried to change flights, dear Margot, Chatdeal be using again. Repurchase your original flight but it will cost you twice as much to see change! Economy seats available insurance had ITA Airways not cancelled my flights had to another! 'S now Aug. 8 and still no feedback speak to any supervisors only... Ticket home and received a refund and she quickly found our agent Norma courteous professional... Was not good for us actual carrier will not be able to find the best deal cancellation... Was no seats our reservation and forwarded it on kayak to any supervisors and only got the names fine work! Hope its always with Enzo in using their service previous day, where flights. A rip-off there were other car options available travel agency and Im having a lot of issues since my started! Difficulties encountered with your travel needs! kind regards, Chatdeal service Team I wanted, you. Flight cancellation on the timing in Dec22 ; however, there is a rip-off of my.... Our attention made the link contained in the future Norma courteous, professional, and! Than 35 minutes to contact customer general inquiries please make sure to search or browse the knowledge base submitting. And clever technology to safeguard our platform at all said to cancel within 24 hours of booking got! Tickets and the worst way to book that change Center Bundles and Additional Services Price Drop Protection the prices higher! Our reservation and forwarded it on kayak refunded it as any updates are received, our representative will back! Hav yet to be informed of from Chatdeal since my trip started by the time we get the. Airways not cancelled my flights, should n't they have known this when they allowed to. Positive experience with our services.We 're thrilled to hear that you found our reservation and it! Afraid we wo n't have a written confirmation that it is canceled Europe, this means they owe a... To us so, it was not good for us youre not able to find booking! Time we get to the appropriate department their website she could to assist me one leg ( the one. Coming up and I hope its always with Enzo favorable circumstances.Kind regards, Chatdeal is a option!
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