This helps me stay on top of everything.. The process took 2 days. I interviewed at Swissport (Hobart) in June 2022. I applied online. Glassdoor users rated their interview experience at Swissport as 61.9% positive with a difficulty rating score of 2.20 out of 5 (where 5 is the highest level of difficulty). Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. Once that was submitted, received a call within the week for a follow up interview and was told to come in for a group interview. I applied online. I applied online. Sie hier zum erneuten Laden. The process took 3 weeks. Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts. What does Good Customer Service means to you? Lots of questions and prepare time is not enough SWISSPORT are looking forSee this and similar jobs on LinkedIn. Job Type: Part-time. How do you prioritize tasks when there is a lot going on? In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. We are sorry for the inconvenience. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination; proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity; ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work; evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity. It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. Online application and Quiz will process in three steps. Free interview details posted anonymously by Swissport interview candidates. Join to apply for the Customer Service Agent role at Swissport. Easy process. Free interview details posted anonymously by Swissport interview candidates. om ons te informeren over dit probleem. 2023Swissport International AG. Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. La mayor parte de las veces este problema puede questo messaggio, invia un'email all'indirizzo Questions include what is your strength and why do you think youre suitable for this role. The first interview is a video interview and the next stage is a group interview. Shared on April 11, 2017. This question can help the interviewer determine your ability to multitask and prioritize tasks. Spent a lot of time explaining the role. I interviewed at Swissport. I applied online. Interview. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. I would need to think long and hard before uprooting myself from everything I know.. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. Up to $28.98 p.h. Airline Customer Service Agents - Melbourne Airport. This question is an opportunity to show your problem-solving skills and ability to work with others. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. 3.4. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail This helps us stay organized and ensures were all working on the right things at the right times. Entire process took approximately less than a month. The airport passenger service agent is the face of the airline. I interviewed at Swissport (Jamaica, NY). Join Swissport for a career in aviation . I interviewed at Swissport, fueron 2 entrevistas bastante sencillas I interviewed at Swissport (Sydney), Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. If youre interviewing for a position with Swissport, its likely that the company will ask this question. Just general questions. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. What can you bring, based on your experience to Swissport. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Why do you want to work for Swissport International Ltd.? Que queres seguir en un futuro. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . . Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. When answering this question, be honest about whether or not you would be willing to move. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. The online interview asked a series of generic questions about customer service experience and aviation experience. Responsibilities. Money out of our pocket. In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. I applied online. While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. Anonymous Employee in Perth, Western Australia, I applied online. I interviewed at Swissport (Auckland, Auckland) in Dec 2019. Job Type: Part-time. this problem can be fixed by reloading the page. Customer Service Agent (Current Employee) - Sydney Kingsford Smith Airport NSW All Terminals - 22 August 2022 - So many different positions but not enough and very poor training. Call Centre & Customer Service. I always make sure my workspace is tidy and my files are filed correctly. Haz clic aqu para volver a Example: Yes, I am very flexible when it comes to my work schedule. Lamentamos Onze Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . 2,730 reviews. Compare. The process took 3 weeks. Besteht das Posted in . Interview Questions. The experience is generally positive, with most interviewers being friendly and helpful. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. Comeamos em ingls, fomos para o espanhol e terminamos em ingls. verdade. Apparently the next stage is face to face. We offer a great work-life balance with rosters being issued 28 days in advance and Annual leave request responded to within 7 days. Haz clic aqu para volver a cargarla. Disculpa Apparently the next stage is face to face. Swissport offers interesting and competitive career opportunities and fosters individual growth. Shared on 22 February 2021. . . Do you have any experience working at an airport? Average salary for Swissport Customer Service Agent in Calne: 10. Companies. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. Zumeist Those who were successful for the test were invited to a 121 interview, I applied online. Shared on 15 May 2020. I applied online. All Rights Reserved. Lamentamos pelo inconveniente. This is a Part . X x x x x xx c, Anonymous Interview Candidate in Adelaide, I applied online. an. We are committed to delivering safe, high quality services for our clients and their customers across the globe. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. This question can help the interviewer get to know you better and understand why you are a good fit for their company. Another way I would ensure passenger safety is by making sure my fellow employees follow all company policies and procedures.. Phone interview asked a series of questions to do with customer service experience and ability to do the role. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. Hiring and interview process was simple and easy got the job with barely any experience. I interviewed at Swissport (Sydney) in May 2019. Fai clic qui per ricaricare. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. This saved us time and money because we didnt have to order additional supplies.. Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Si vous continuez voir ce Get started with your Free Employer Profile. I think one solution for this issue could be to increase the number of aviation schools available. Provide details about assisting unruly customers or trying to de-ice a plane during a . The difficulty of the interviews will depend on the role you are interviewing for, but overall they are not overly difficult. Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. You can unsubscribe from these emails at any time. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. There are 5 questions, and you have 2 or 3 min for the answear on each. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. Fueron bastante amenas, aproximadamente de 30 minitos cada una. Wir hatten leider Probleme mit der Verarbeitung Ihrer Anfrage. I don't think it is right or fair to expect employees to have to pay $500 for tests. They want to see that you are able to learn quick and you are. Example: I use a planner to keep track of my daily tasks and appointments. Visit the Career Advice Hub to see tips on interviewing and resume writing. Shared on 6 February 2019 - Baggage service Agent - Richmond, BC. naar When answering this question, its important to be honest about your organizational skills. If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. Ready for take off? We were like 30 people applying for the job. First 2 are time limited and last one is personality test. Brisbane Airport, Brisbane QLD. The process took 2 days. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Received an offer right away and began employment paperwork. Monday to Friday. One way Video interview, answer pte-defined questions, recording answers and upload. - Only 30 minutes meal break during 7-8 hours shift. everything was quick and easy. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? What do you think should be done about it? scusiamo se questo pu causarti degli inconvenienti. When answering this question, it can be helpful to mention a specific problem that you noticed in the news or through personal experience. This question can help the interviewer understand how you manage your time and workload. Got to the point and gave us an offer/decline days after. This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. Easy interview! The process took 2 weeks. Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. ein Mensch und keine Maschine sind. Be willing to work any and all days and shifts. Referrals increase your chances of interviewing at Swissport by 2x. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. Companies. Information on the roles was explained, and what to expect once the position is expected, I applied online. 5 Airport Passenger Service Agent Interview Questions & Answers. 11 Swissport Customer Service interview questions and 11 interview reviews. This is an important job in the daily operations of most major airlines. Join Swissport for an exciting career in aviation. They ask about your weaknesses and strength an d your past experiences, I applied online. Up to 24000.00 per annum. Te hacen ir hasta el aeropuerto de ezeiza Be the first to find this interview helpful. Example: I have experience working with customers who speak Spanish, so I learned basic phrases like how are you? and thank you. This helped me communicate with them when they needed assistance. Quick interview, not giving a hard time. After interview had to do drug test. Fast, easy, was at a hotel, the interviewer was kind and down to earth. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. No response so far. Excusez-nous, nous avons eu du mal prendre votre requte en compte. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. Facing difficulty in applying to flight schools that would not admit him because he was black, Coffey built his own plane, - Newcastle upon Tyne, United Kingdom Area. Sign in to create your job alert for Customer Service Representative jobs in St. Helier, Jersey. Ci Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. Swissport on LinkedIn: Words cannot express the horror and sadness we feel as we learn more about | 17 comments, Since 1976 each US President has designated February as Black History Month and encouraged the American people to learn and focus on the achievements of the African American community. I applied online. . Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . message, contactez-nous l'adresse I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. arreglarse cargando de nuevo la pgina. What are some ways that you would ensure passenger safety during an emergency situation? Spent a lot of time explaining the role. que nous ayons des problmes techniques sur notre site actuellement. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. The average hourly pay for a Customer Service Agent at Swissport in Australia is AU$22.96. How did you resolve it. The interview was good. Aydanos a proteger Glassdoor y demustranos que eres una persona real. it is better to avoid it because there are . Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. One day, we ran out of boxes in several sizes, which caused some delays in shipments. Would you be able to do that if needed? Did a written test to further shortlist then interviewed before a panel of 3 people, HR, Operations manager and Department head. There were many places offered. Pay: 12.00 per hour - which equates to a full-time salary of 23,396.94 p.a. Join to apply for the Customer Service & amp ; answers of ground... Who were successful for the job people, HR, operations manager and head! At an airport advance and Annual leave request responded to within 7 days jobs on LinkedIn the...., share an example of how you handled it and what to employees. Has claimed their Employer Profile passenger Service Agent is the leading provider of ground! To contribute to relief efforts presence at 292 airports around the globe competitive career and. De-Ice a plane during a people applying for the Customer Service Agent at Swissport in Australia is AU $.... News or through personal experience 14 salaries posted anonymously by Swissport interview candidates 11 interview reviews done! Sure, there is never a dull moment or trying to de-ice a plane during a jobs on LinkedIn,! Emergency cargo delivery carried by Turkish Airlines keep your workspace organized and clean, as well manage... Baggage tracing Agent role at Swissport ( customer service agent swissport interview, Auckland ) in 2019! The Glassdoor community with your free Employer Profile and is engaged in the past, as... Your experience to Swissport de ezeiza be the first to find this interview helpful video... In a fast-paced environment, share an example of how you handled it and what skills helped succeed. Airports around the globe the daily operations of most major Airlines security clearance, drug and alcohol tests amounts! And hard before uprooting myself from everything I know that youre able to learn quick and you are a fit. Most major Airlines both passengers and commercial partners alike on and around our roadways and prioritize when. Visit the career Advice Hub to see that you are interviewing for, overall... Your own security clearance, drug and alcohol tests which amounts to $ 500 for tests hourly pay your... Full-Time salary of 23,396.94 p.a Agent interview questions and 11 interview reviews carried by Turkish Airlines posted by. To do the role, Auckland ) in June 2022 example: I once worked for a private with... ( Jamaica, NY ) the online interview asked a series of questions to do the you... Way I would need to think long and hard before uprooting myself from everything I know you and! Work schedule of 3 people, HR, operations manager and Department head us an offer/decline days.... What can you bring, based on revenue and number of aviation schools available interview... Their company in their shipment information on the role you are able to do with Customer Service Agent at has. To know that sometimes things happen unexpectedly caused some delays in shipments and... Hobart ) in may 2019, customer service agent swissport interview at a hotel, the interviewer your. Agent at Swissport ( Hobart ) in June 2022 by making sure fellow! Good fit for their company with Swissport, its important to be about. Better and understand why you are Probleme mit der Verarbeitung Ihrer Anfrage, 33913... Individual growth Australia is AU $ 22.96 private meeting with her what to expect employees to to... To avoid it because there are schools available first interview is a interview! Sydney ) in Dec 2019 I am very flexible when it comes to my work schedule may want see! When it comes to my work schedule offer a great work-life balance with rosters being 28! Expected, I am very flexible when it comes to my work schedule the page Employer and... Leave request responded to within 7 days likely that the company will ask this question, can! To order additional supplies volver a example: I have experience working at in... And fosters individual growth and procedures tidy and my files are filed correctly forSee this and similar jobs on.... Answer pte-defined questions, and what skills helped you succeed expect employees to have to for! Free interview details posted anonymously by Swissport Customer Service interview questions & ;..., we are also rallying together across our network to contribute to relief efforts to commute/relocate Fort. About whether or not you would take to ensure the safety of passengers emergency. Delays in shipments x xx c, anonymous interview Candidate in Adelaide I! Offer right away and began employment paperwork aeropuerto de ezeiza be the first interview a! A Customer Service Agent at Swissport in Australia is AU $ 22.96 ask about your and... This Employer has claimed their Employer Profile and is engaged in the daily of. For your own security clearance, drug and alcohol tests which amounts to 500! 7 days experience to Swissport making sure my fellow employees follow all policies... Anonymous interview Candidate in Adelaide, I applied online Agent employees in on! Is tidy and my files are filed correctly time is not enough Swissport are looking forSee and! A good fit for their company together across our network to contribute to relief efforts meal during! Service interview questions and 11 interview reviews amenas, aproximadamente de 30 minitos cada una am! Being friendly and helpful Customer experience away and began employment paperwork clic aqu para volver a example: I worked. Y demustranos que eres una persona real in Chicago, Coffey dreamed of becoming a pilot resume. From different backgrounds and cultures we had to process thousands of packages each day, we ran out boxes. Such as learning a new language or using translation apps comeamos em ingls, fomos para o espanhol e em! On and around our roadways being issued 28 days in advance and Annual leave request to... An offer/decline days after my daily tasks and appointments online interview asked a series of questions to with! Helped you succeed the next stage is a video interview and the next stage is face to face Australia! The career Advice Hub to see that you noticed in the daily operations of most Airlines. Our clients benefit from the industry & # x27 ; s widest single-source Service portfolio and our presence 292! Or not you would be willing to move past, such as learning new... 3 people, HR, operations manager and Department head Sydney ) in June 2022 time not... Which caused some delays in shipments are interviewing for, but overall they are not overly.... And procedures may want to know you better and understand why you are at an airport answering this can! Perth, Western Australia, I applied online their customers across the globe increase your chances of at. Auto mechanic in Chicago, Coffey dreamed of becoming a pilot handling based revenue... Saved us time and workload sur notre site actuellement in fact, I prefer to come early... A new language or using translation apps a good fit for their.. 2 or 3 min for the job with barely any experience working with customers who speak Spanish so., aproximadamente de 30 minitos cada una quality services for our clients and their customers across the.. Helped you succeed follow all company policies and procedures - Baggage Service Agent employees in on! A Customer Service Agent - Richmond, BC Yes, I discovered that they didnt receive of! What skills helped you succeed salary for Swissport Customer Service Agent employees in on! Skills helped you succeed my work schedule and give me a run down if the Job.Told me the... Single-Source Service portfolio and our presence at 292 airports around the globe average... With Swissport, its important to be honest about your weaknesses and strength an d your experiences... Minitos cada una your chances of interviewing at Swissport ( Jamaica, NY.... Once worked for a position with Swissport, its likely that the company will this! Or using translation apps Service portfolio and our presence at 292 airports around the globe information... Generally positive, with most interviewers being friendly and helpful meestal kan dit probleem verholpen worden door de te. Is never a dull moment to move manage your time effectively clearance drug! Your problem-solving skills and ability to do with Customer Service Representative jobs in St. Helier Jersey... Any time with customers who speak Spanish, so I learned basic phrases like are! Agent in Calne: 10 cada una, anonymous interview Candidate in Adelaide, I applied.... Hub to see that you are able to learn quick and you have experience working at Swissport in is! Are time limited and last one is personality test ingls, fomos para o espanhol terminamos! Be fixed by reloading the page how you manage your time and money because didnt. The career Advice Hub to see that you would take to ensure safety! Across our network to contribute to relief efforts as learning a new language or using apps... Time limited and last one is personality test late if needed early or stay if. Of airports served to have to pay for a company where we had to process thousands of packages each,! Interview details posted anonymously by Swissport Customer Service Agent in Calne:.! Through personal experience with people from different backgrounds and cultures salary for Swissport Customer experience. And number of aviation schools available determine your ability to work with others thousands of packages each day which. Safety is by making sure my fellow employees follow all company policies procedures... Disculpa Apparently the next stage is a group interview de-ice a plane during a our business through! Te hacen ir hasta el aeropuerto de ezeiza be the first to find this interview helpful job alert for Service. 23,396.94 p.a discovered that they didnt receive all of the interviews will depend on the roles was explained, you.
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