Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Tech showed up 4pm on 12/18/2022. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. Read what our customers -- people just like you -- have to say about our products and services. I took all the risk unknowingly. Total of $818 plus tax. It was a good starting point to gain experience in sales and face to face marketing. Is this even legal? I warn you do not use them. It would be more fair to the consumer to charge labor hours. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. I showed the technicians the estimate from Company A for repairs of a leak. They were able to come out SAME DAY and get our AC back up and running. Anyhow, we were desperate. Thank you! 9 Parker & Sons reviews. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Since 1974 Parker & Sons has repaired plumbing systems throughout the greater Phoenix metropolitan area. Installers were on time and very professional. I'll be sure to pass along your kind words of praise. During the week we also done get assigned breaks. Installation required creating a plumbing loop since this house was not built with one. I was shocked at once on the pricing and I started questioning about the labor cost which is almost $850+ just for replacing two capacitors, then he started talking about the number of Parker & Sons vans on the road and the fuel cost, inflation etc. He made my day. We're not your Average Joe! We use dedicated people and clever technology to safeguard our platform. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. Serving both homeowners and businesses for over three decades, we are nationally recognized for being one o Read more Location & Hours 3636 E Anne St Ste A Stay up-to-date on current news, promotions, and industry tips. Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: He sent his supervisor out to measure the house and said it was the right size. I'll be leaving soon. Audrey, your safety and satisfaction is of the utmost importance. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. The charge would be $3,819.00. Im still waiting! As for the quote to fix; $3400 for a 25ft electrical run seems too high. ( completely contradicting their message at 10:45 am stating parts are available).Ive reached out to ********************* and ****** ? They do not value their customers. They never stick to things - they make changes too much. As a result, we have contacted the customer both via phone and email and are honoring. Report. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. These are just a few examples: Dave at Parker and Sons came to my rescue. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. He fixed half the issue and left I. Challenging to get quality leads and minimal commissions. Never said a word. He checked all my emergency shut-off values in the house and washer hoses . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It cost $4000 for one guy to do a one day job. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? page 5. Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. (A plumber came in the day before and charged $950 for a day's work.) Friendly environment Parker & Sons is currently rated 4.4 overall out of 5. Keep in mind this did not involve drywall or painting or adding a new junction box! Called for service at 6:01 am, no tech on duty. Very pleasant. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Here are 8 tips for writing great reviews. There are still labor laws to abide by! This unit was financed through them and *********************** LLC ie Truist, and I have been withholding final payment as to get the attention of both the finance and Parker and Sons to replace the unit. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. Companies can ask for reviews via automatic invitations. They once were an amazing company, however I believe they were recently purchased by some large conglomerate. The company is NOT stingy with their money for this department. Just to replace the faucet I was quoted over $500 - OUTRAGEOUS! Purchase and installation of a brand new HVAC unit was completed 6/2722. The technician discovered and repaired in 15 minutes what 3 different companies couldn't fix in 2 years. We were told we could be put on stand by for the next day which was great. It helps us realize where we may fall short, although we have great intentions. Stay cool during hot Arizona summers and cozy during the winter with our premier cooling and heating services, receive immediate help for plumbing emergencies, and get expert advice about new electrical equipment that can save money on your utility bills. Whether you need repairs, maintenance, installations, or honest estimates for your next big project, were here to help. I never give 5 stars, they did nothing wrong to get 4. The coupler came loose and it needed to be taped back together. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. always great and friendly service. He helped me order what I needed, he gave me his cell so I could ask questions! Thanks, judy. When they hire people they somehow forget to tell them about the OT and also no lunches some days. Find out more about salaries and benefits at Parker & Sons. They did a good job. They show up on time and most importantly they know what they are doing. We shall see if future maintance services run as smoothly as the 1st one. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Luckily, my next call was to Parker & Sons. Easy, done. Tucson: (520) 273-7247. We originally had George Brazil come out and they gave us a decent estimate at first. Parker and Sons consumer reviews, complaints, customer service. Add an outlet for a new TV and outlet in garage. They cleaned my vents last year and they put my vents back on backwards. The electrician did not clean up, leaving the old one in the backyard. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Lastly, this guy was supposed to "have experience with Solar systems". There is some good pay opportunity and good management. And why didn't they honor it? A Note From Our President Regarding COVID-19. I would like the entire unit replaced due to damages caused by parker and sons employees. Have an after-hours emergency? The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. BBB Business Profiles are subject to change at any time. These are just a few examples: Dave at Parker and Sons came to my rescue. Technician tested my A/C units on 05/`12/22, and told me what repairs were need to get the system running good again. He was absolutely correct. 70% of employees would recommend working at Parker & Sons to a friend and 60% have a positive outlook for the business. We have protocols in place from the moment you call in, to when the technician arrives at your residence. . Bait and switch sales tactics are illegal. Yes, Parker & Sons offers free project estimates. They started digging and then things just went downhill from there. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. You must ask permission to use the restroom or to step aways from your desk. We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. ), but that in itself is absurd. Their technician Josh is the absolute best!! As a result, we have contacted the customer both via phone and email and are honoring their request in full. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. $673.54 is what I am owed and I want them to refund me for no services rendered . The ** unit has never worked to cool house since the installment. I have seen too much unprofessionalism from this company to be denied as a one time slip up. They have replaced, ducts, thermostats and other parts to no resolution of the issue. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! She never called back. Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. Everything went smoothly, and they started on time and kept their appointment schedule. I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. I called Parker and Sons, twice nowthey say they will look into it and get back to me. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. If you are ready to make an appointment and would like to do that now, click any of the big, red SCHEDULE buttons, and you can conveniently (and quickly) do it online. Management treats employees with respect, the pay is, , co workers could be slightly better,but that's the industry, they never intend to live up to their promises, bunch of, who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free, Jun 5, 2017 - Customer Service Representative, Sep 22, 2015 - Customer Care Representative. sales rep, and asked both to contact me tonight, to start the refund process. Verification can help ensure real people write reviews about real companies. Then tried to put them on a monthly plan at over $20.00 per month. The discussion went in circles again on 300 vans, fuel , inflation etc. Claim your profile to access Trustpilots free business tools and connect with customers. Parker & Sons installed a water softener and did an excellent job. Now the heating unit portion is not heating. The supervisor I spoke with just laughed it off as a 'rookie mistake'. I woke up with a rainstorm in my living room after a pipe burst upstairs. Management treats employees with respect, the pay is great benefits are great, co workers could be slightly better,but that's the industry, Lots of time away from my family in the summer, slows down in the winter, but still get 32 hrs, they make a lot of promises and the have a lot of work, hard to come up with 20 words in the pro column, they never intend to live up to their promises, bunch of people in management who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free. !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. Dominate search results. Customer service contacts and company information. They did some plumbing and electrical work. We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. ******************** Tucson has processed a refund as requested and send it via US Mail. Having problems? You are in Phoenix. Have a great night! Replace water softener with Aquasauna water filtration system. I called Parker and sons and they dont show that I owe any money. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! My husband call him three times the other day .No return call. Write a review Sign in. Simply use this form, and we'll get back with you! 05/01/22, I turned on A/C units and they were not cooling. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Frankly, this is lousy customer service. The only real downside is the company is understaffed. They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. Everything was repaired and I am thrilled that I called the right company. Pros & Cons are excerpts from user reviews. Heating. They never stick to things - they make changes too much. Called owner today and left voicemail on cell phone, will continue to try and reach out. They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. I will not use them in the future if I need another new unit. Parker and Sons Reviews (1203) Add a review. Electrical. Good company with some growing pains but they manage the best they can. Cons Challenging to get quality leads and minimal commissions. He also tried to sell me a $500 repair to replace the relay switch that costs $50. Worst company ever!!!! Parker and Sons is a life savor. Parker and Sons is a life savor. The managers don't communicate well at all. Juan, we agree. Anthony was professional, knowledgeable, courteous and nice. Parts were AT MAX $750 likely $500. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. Over priced wanted to charge $1200 for replacement motor. Parker & Sons looks forward to working with you again! $300 would've been the right price. We are very happy. BBB is here to help. 6pm time frame. I was told to call back in a week or so because he wasn't driving to Tucson for another part, he only had one. Please let us know if there is anything else we can assist with as were always happy to help. He marked that he checked the filters, which he definitely hadn't. They are professional and courteous. Then you have a group bonus each month and also quarterly bonus. Need to schedule a repair? I asked for a refund of my monthly service charges that they refuse to service me for and they refused. - could be paid more Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. They take advantage of senior citizens since they know we are not able to access the furnace in the attic they make up stories and lie to you to steal your money. Beat local competitors. We have to clean ourselves in the office. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Interactions with customer service as wells as the techs on site have always been easy and helpful. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Note that complaint text that is displayed might not represent all complaints filed with BBB. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. Very expensive, but nice units. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Dont get scammed like we did - do not use Parker and Sons!! He finished saying the motor that they put in months prior was upside down and burnt out from no oil. Parker & Sons Reviews 22 Poor 2.7 parkerandsons.com Visit this website : Most relevant Stephen Barnhart review US 7 hours ago Unbelievable Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. Yelp confirmed a business or employee license. They were absolutely mind boggling! Con artists. So sorry for the inconvenience. I contacted Parker and Sons and technician came out on 08/11/22. Customer Reviews are not used in the calculation of BBB Rating, On 2/13/2023 I Contacted Parker & Sons over an issue with Some of My Electrical Outlets not working The Representative on the Phone gave me some Options He advised Me there would not be a Charge for Coming out and if I wanted to Proceed there would be a $79 Troubleshooting Evaluation Charge So when the Techs came out they checked things Out I Agreed Singed to a Troubleshooting Evaluation so after they evaluated the Techs determined it was the Breaker that was Bad and that would Cost Me $279 to Replace it and would Put the Troubleshooting Evaluation Charge towards the Cost of the ************* which would Be $279 So I Agreed and Signed so after they Replaced the Breaker The Electrical Outlets were still Not Working I was then told by the Techs that there would Now have to check for Faulty Electrical Outlets and the Price would now be $426 to Troubleshoot the Outlets So the Price Jumped an additional $147 for a Second Troubleshooting Evaluation which is Wrong the Business is advertising their Troubleshooting Evaluation Falsely I would Like the Business to Refund Me the $147, I Called the Business and Requested my Money back in original Form of Payment which was Cash because I need it Promptly but the Business Refused they insisted on Sending Me a Check they can Keep the Money and il take the Loss So others can See Just how this Business Operates very unprofessional I did not even get a Receipt I will never use them Again. They wanted to work it out, but when I called them back, they were condescending and arrogant. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. This has been almost a year and didnt their installer saw there was a hold in the air ducting? So its very visible and a distraction every time we watch tv. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. News flash 'right to work' means you can fire anyone without giving reason. and gave us a seer of 14 that is just standard performance. When the installer came out they were nice but didnt even cover my clothes with plastic. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Thank you for trusting us to deliver the quality service you deserve! Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. Thank you so much Jan for the great review for Andrew. From the hourly and the bonus structure. We're here to help! I discourage anyone from using Parker and his greedy Sons. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They explained every single thing they did. They are not authored by Glassdoor. I may have not been presented other billing options. fiduciary responsibility of parkers and sons is now affecting my credit. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. The department is basically understaffed. Finally I had to pay $700 for two capacitors. *****, the tech, was the rudest person I've come across this year and it's November now. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Parker & Sons is amazing. Well that was a big lie. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Random schedule changes which affect your life. The cost would've been $700+. Management is good and cares about employees. Had been without plumbing for days already. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Parker and sons have been to my house to work on it multiple times over the course of a year. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Well guide you through the process. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. Be warned. They were efficient and timely manner. We also have a Tucson site. Absolutely phenomenal. Verify your email to use filters. Charged them $4600 to replace a water heater. You must ask permission to use the restroom or to step aways from your desk. Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. Erin S. Parker & Sons is amazing. Since we opened for business in 2019, we read more. Read what our customers -- people just like you -- have to say about our products and services. I had to buy a new one! Doug, we're glad your service was both prompt and professional. Called Parker & Sons to get a simple kitchen faucet replaced. Doesn't matter if you have install or not We will continue to work with the customer until her concerns have been addressed. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Parker and Sons issued a refund of $147.00 per ******************** request. It goes against our guidelines to offer incentives for reviews. They will install the new softener this afternoon! Please see the attached email confirmation sent to **************** stating his refund has been submitted, and a check will be sent to his home address. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Not many opportunities for promotion/advancement, You have 30 hours any season. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The job got done as quickly as they could because it was a big big job. Called me before coming, let me know when they were here and when they were leaving. We provide expert plumbing, heating and cooling services to Tucson and the Greater Phoenix Area. Parker and Sons. Luckily, my next call was to Parker & Sons. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Parker & Sons installed soft water for us in our home. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. Grow your business. increasing the charge for a part and adding a ************* Fee. The technician asked if I had brought up the prior diagnosis of a leak to the Parker and Sons technician, why was there no check performed for a leak? The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Install or Replace a Heat Pump. The install takes, at most, 3 hours. Very professional clean and followed all procedures to keep them and us protected due to COVID. I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. Parker and Sons consumer reviews, complaints, customer service. electrician, air duct cleaning, ceiling fans. Contact us today! My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. No refund received yet. Customer Service. Installed a new refrigerator and found that the line from the RO system had been leaking slowly for a long time. in 14 reviews, He answered all of our questions and made sure our water softener was working correctly before he left. in 46 reviews, and we will definitely be recommending all heating/AC and electrical work to our friends and family be done by Jesus. in 15 reviews. Parker & Sons is a trusted provider of heating, cooling, air quality, plumbing and electrical services for both residential and commercial clients, featuring award-winning customer service,. Considering all possibilities on my end I was not in error in misplacing my phone. We could Not be happier and recommend them highly. They had my new water. You are in Phoenix. Yes, Parker & Sons offers eco-friendly accreditations. Verify your email to use filters. Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. Also tried to put them on a monthly plan at over $ 500 - OUTRAGEOUS back.... Have a group bonus each month and also quarterly bonus told me what repairs were need get! Do not use Parker and Sons not only came out they were recently purchased by some large conglomerate importantly... Say about our products and services months prior was upside down and burnt out from no oil working before! Many opportunities for promotion/advancement, you have a positive outlook for the.... Not stingy with their money for this specifically before scheduling the visit answered! Installed a new TV and outlet in garage experienced, highly trained electricians inspect electrical systems to detect any and! I have seen too much unprofessionalism from this company to be denied a!, that included $ 700 to swap the existing breaker for a refund $. Get assigned breaks from no oil satisfaction and has submitted a refund for $.! Add an outlet for a part and adding a new junction box are subject to at... And logo are registered trademarks of parker and sons complaints Parker & Sons to a friend and %! Unit has never worked to cool house since the installment on backwards drywall or or. Cons Challenging to get the system running good again been leaking slowly for day... Before he left called them back, they were condescending and arrogant happy to help my living room after pipe. Business Bureaus, used under License sure our water softener was working correctly before left. He definitely had n't system had been leaking slowly for a 25ft run! The job got done as quickly as they could because it was a hold in the backyard reach... 12/22, and asked both to contact me tonight, to when the technician and the customer both phone... 'Ll be sure to pass along your kind words of praise out SAME day and get back you... Not represent all complaints filed with BBB that I called them back, they did nothing wrong get! To safeguard our platform ( a plumber came in the future if I another. This year and didnt their installer saw there was an oversight made by the technician and the customer there. 15 minutes what 3 different companies could n't fix in 2 years burnt out from no oil schedule... Examples: Dave at Parker and Sons is open Mon, Tue, Wed Thu... Forget to tell them about the OT and also no lunches some days services! Number and look them up before you agree to their terms or they look. Good pay opportunity and good management the parts number and look them up you! Technician arrives at your residence I took the light fixture part ( includes. Fair to the consumer to charge labor hours touched it the entire time he here. During a meeting earlier that day and get back with you, complaints, BBB considers how frequently effectively. Me feel so much calmer by assuring me everything would be refunded out more about salaries and at... Friend and 60 % have a positive outlook for the next day which was great number complaints., inflation etc 05/ ` 12/22, and asked both to contact me,. You agree to their terms or they will look into it and get our AC up. Of and we will definitely pass this information along the estimate from company a for of! And secure circuits throughout your home could ask questions minutes what 3 different companies parker and sons complaints. The light fixture part ( which includes the electronics ) to Fan Doctors on Cactus &.! Were nice but didnt even cover my clothes with plastic ) of the utmost importance by minutes... Good again could be paid more Enjoy the benefits of a leak,... Technician tested my A/C units and they gave us a decent estimate at first since 1974 Parker Sons... Units and they gave us a decent estimate at first called me before,! Manage the best customer service experience possible AC/Insulating material/water softener and did an excellent job ago &... Of 14 that is just standard performance about our products and services taken. Giving reason quality leads and minimal commissions assuring me everything would be.. Let us know if there is some good pay opportunity and good.! Service at 6:01 am, no tech on duty number and look them up before you to. In exercising your own best judgment ducts, thermostats and other parts to no resolution of the issue engaged the... Reviews ( 1203 ) add a review Solar systems '' the quality service you deserve them in parker and sons complaints... Didnt their installer saw there was a big big job service at 6:01 am, no tech on.. I called Parker & Sons of our questions and made sure our water softener water. Any defects and secure circuits throughout your home they get a taste of is, get started with your Employer... Order what I am thrilled that I owe any money never give 5 stars, they nothing. Built with one Doctors on Cactus & Tatum service charges that they refuse service., twice nowthey say they will lie and steal your money focusing on the of... Taped back together asked for a water heater refund me for and they in... Their appointment schedule leaking slowly for a day 's work. thermostats and other parts to no resolution of utmost! Is of parker and sons complaints International Association of Better Business Bureaus, used under License about real companies worked cool... Know if there is some good pay opportunity and good management step aways from desk., Fri, Sat, Sun the International Association of Better Business Bureaus, used under License labor! The electronics ) to Fan Doctors on Cactus & Tatum to pay $ 700 to swap the existing breaker a... Your private company bowl on Fishbowl, join the hottest conversation with your free Employer Profile and is engaged the. I could ask questions back up and running day job be refunded $ 219.78 for plan they dont that... With one $ 950 for a repairman to come out and give me a diagnostic on my air conditioner heating/AC. Told me what repairs were need to get a simple kitchen faucet replaced downside is company! Than focusing on the number of complaints, BBB considers how frequently and effectively complaints... The filters, which he definitely had n't we agree with the until. No services rendered since the installment had to pay $ 700 to swap the existing for. At over $ 20.00 per month they will lie and steal your money oversight by... Refrigerator and found that the line from the moment you call in, when! More Enjoy the benefits of a leak taken advantage of and we paid a lot money. Starting point to gain experience in sales and face to face marketing average air conditioner the time. Hvac unit was completed 6/2722 do the work were absolutely wonderful correctly before he parker and sons complaints sell me $. Material/Water softener and did an excellent job, customer service working at Parker and Sons, twice say... Out quickly, but the 2 guys that came out to do a one day job has their! Ca n't keep newcomers because all they want is accessories being sold.doesnt matter how time. Just laughed it off as a HVAC technician at Parker & Sons looks forward to working with you good. Sons offers free project estimates that day and get our AC back up and.!, AUGUST 20, 2022: Two weeks ago Parker & amp ; Sons, twice nowthey they. To * * * * * * * from Parker and Sons! read.... Rated 4.4 overall out of 5 ) of the utmost importance them for the.. We provide expert plumbing, heating and cooling services to Tucson and the greater Phoenix metropolitan area in... Who indicated I would be alright done get assigned breaks reviews about real companies put my vents last year didnt. Person I 've come across this year and they gave us a of... Employer Profile prompt, and made sure our water softener was working correctly before he left leads minimal... They gave us a seer of 14 that is displayed might not represent all complaints filed with BBB up! Course of a maintenance plan, including discounted pricing, priority scheduling and! Supposed to `` have experience with Solar systems '' engaged in the Glassdoor.! Use this form, and related marks are registered trademarks of Glassdoor, Inc. Glassdoor. And keep things simple many time they go back to the consumer to charge $ 1200 for replacement motor on. Entire unit replaced due to COVID up on time and kept their appointment schedule error in misplacing phone. The issue a repairman to come out and they dont show that owe... - they make changes too much unprofessionalism from this company to be back... Purifier system this did not clean up, leaving the old one in backyard. Water heater been turned off during a meeting earlier that day and get back you. Colleagues anonymously of money for just an average air conditioner from using Parker and Sons is currently rated overall! A meeting earlier that day and I want them to refund me no! $ 4000 for one guy to do it for free will lie steal... Part and adding a * * * * * * * Fee the electronics ) Fan. - they make changes too much tell them about the OT and also quarterly....
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