The interviewer wants to learn more about any specific interests or abilities that you have that could contribute to innovation at Stripe. As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. Manager call Next moved on to an in person round with all day interviews and a workshop. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. "Cloud computing has always been a solid area for me. I interviewed at Stripe (San Francisco, CA) in Sept 2018. I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held. Talk to the interviewer about your willingness to sign an agreement and follow any security SOPs already in place. Tell us your experience on planning/tracking multiple projects. Pretty much every day, I learned by throwing myself into a project despite not having adequate resources to understand how to approach it. If given the opportunity to join the Stripe team, I would be excited to jump right into it and begin making meaningful contributions to the team. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. I believe my contributions and impact on the company will definitely justify this compensation. Practice a lot of system design/architecture design questions, especially around designing financial services software. Add a little bit of backstory. I applied online. 3. "My current company has been expanding, and I recently had to make a few important hiring decisions on our team. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. The recruiter kept me updated on my progress and what was to come. The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. "In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. Assure the interviewer that you fully understand the technical requirements attached to this particular job. If they make you an offer, you know that Stripe changed the RSU package earlier this year hopefully. I found a team-based app that offered a lower monthly cost, with added features. My previous attempts to learn swimming did not meet with much success and left me with some fear of water. (Just behavioral or more targeted questions) 2) is there a take home assignment for PMs? ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. I was excited to run with the opportunity and grow from it as a leader! ), "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. The interview panellists may also ask questions on program management, system design and a few behavioural questions in this round. Very disappointing. I had to chase the recruiter multiple times for feedback and next steps. Free interview details posted anonymously by Stripe interview candidates. "I'm most excited about being a part of Stripe's company culture. Go to company page Try answering confidently, and if you do not feel confident, then ask the interviewer for feedback. The interviewer would like to get to know who you are outside of a piece of paper to get to know you better. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. Overly complex & exhausting. Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. Very constructive feedback shared by recruiter through each step of the process Most asked interview questions in the Phone Screen. I believe the best way to stay ahead of your competitors is to pay close attention to minute details. "In my previous role, we worked on a variety of projects with fingerprint recognition software. I offer clean and consistent work that will make it easy to continue collaborative client partnerships. The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. Questions in this round are generally asked from the following areas: Being the most complex of all the rounds, the onsite round requires you to present your best self in the interview. I am best versed in Slack, Trello, and Freedcamp. I have had an account for about four years now with Stripe being the payment API for my Shopify website. By far the longest and most convoluted interviewing experience I've ever been through. No matter which system you use I am sure that I can pick it up very quickly. You've used a pertinent example and supported your decision-making progress by explaining the narrative. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I felt disrespected by this and withdrew my application. I am a people person, and I give 200% in everything I do, whether it is personal or professional.". Answer dates might appear two to three weeks before they were published. How do you handle a difficult customer who is upset and not listening? Interview with recruiter and then hiring manager. 1) stripes interview process such as types of questions that are asked. Program managers in the team not only work on leading compliance and risk efforts to completion but also maintain strong relationships with internal stakeholders to support and answer I interviewed at Stripe (San Francisco, CA) in Sep 2018. I would not recommend interviewing at Stripe. Finally, explain how your willingness to learn new things and challenge yourself would benefit you or others in the role you're applying to. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. How was the situation resolved? Chef Crista is the Hotelier and Spa Owner and a professional chef. It felt dry. Have you ever resolved a conflict in your team? The process took 2 months. I've closely followed his career and am incredibly inspired by his philanthropic work, having given away billions of his fortune to education, climate action, COVID-19, and global health initiatives. Open-source technologies are innovative and constantly improving.". - Tell me about a time you took a risk that failed. ", "I am happy to review any privacy and confidentiality agreements that you have. Luckily in my childhood, I survived a couple of water accidents. Individual panel with 4 people Remember that most Stripe employees don't actually have a background in finance, and Stripe looks to hire team members who will bring fresh perspectives to the fintech space. Any thoughts on Stripe, around culture and comps specifically? Great answer! Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. - Why Stripe? Stick with a couple of fun facts to show the interviewer that you are a real person with varied interests outside of work. Considering my time as a student, the first thing that comes to mind is when I had to step up to the lead TA position last year for a computer science course. This is a nice overview of your background, giving the interviewer good insight into your personal life and ethics. I graduated with a 3.95 GPA, one of the top students in my class. The individual panel was interesting. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. ", "What interests me most about Stripe is that there are so many options when it comes to career growth. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. ", "I feel confident about our discussion today and am looking forward to the next steps in the interview process. ", "My understanding is that you seek a candidate with expert level skills in Ruby, Python, JavaScript, and Java. Individual panel with 4 people Senior positions: USD 315,000. The candidate experience with the recruiter was exceptional. Talk to the interviewer about your strengths and be sure to highlight any specific skills that you excel in. Signing NDAs or agreeing to Stripe's security measures is non-negotiable if you're serious about getting this role. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. So i am interviewing with Stripe for a Service Account Manager role in NYC. It's reliable, and I like how user-friendly the interface is. Anonymous Interview Candidate in Bellevue, WA, I applied online. APIs are the middleman when different applications need to talk with each other. Had 5 interviews across 2 days with a panel of interviewers . Give me an example of a time you did that. ", "It's hard to choose just one person, as I draw inspiration from many individuals in my life and from history and popular culture. Reviewed by interviewers. The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. I will turn this pain point around for you. You have to set up UBER service in another country, how do you choose the country? Their observations may help you understand how you are perceived. ", "I have been focusing my career on becoming a cloud integration specialist, although I do have cross-platform app development, bitcoin, and cryptocurrency knowledge as well. Be an active contributor to Stripes overall global strategy, and identify alignment gaps across Stripes product portfolio. Talk to the interviewer about a time when a significant change, whether internal or external, occurred on a project. If possible, give some examples of times when you have offered each. You will be an integral member of the Corporate Security, Safety, & Resilience team, reporting directly to the Corporate Security . The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. Our interview questions and answers do not represent any organization, school, or company on our site. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Think of a unique skill you recently learned, either in a professional or personal setting, that makes you stand out as an applicant. - How do you handle XFN communication? 1. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. The following article will help you stand out during Stripe's interview process by sharing insights on both aspects. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. I interviewed at Stripe (San Francisco, CA) in May 2022. Would you like to take a look?". It sounds as though you have a well-balanced lifestyle, which always helps when it comes to stress management. The last 2 were potential colleagues and we discussed work styles and current bodies of work. I applied through a recruiter. For a non tech role I received the case study the same day of my HM interview, Can share once Ive done my phone screen on Monday. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! I have 4 virtual rounds. How do you establish a sync between cross-functional stakeholders working on a project? I've always enjoyed learning new languages, and my interest was sparked in particular by one of the client teams that I work with in Brazil. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Interview with recruiter and then hiring manager. ", "One of the reasons I was so excited to interview with Stripe is because of the endless growth opportunities offered to your high performing employees. This time I changed my approach to having swim classes every day, instead of once a week as I had in the USA. I am a competitive individual and enjoy keeping fit. I did not get a chance to learn this in my childhood because of the absence of facilities. If so, at a high-level what are they asking for? Pretty much overnight, my TA responsibilities increased tenfold. Think of an important decision you had to make recently in the workplace. While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge. Nice! Dealing with high levels of responsibility allows team members to grow and gain confidence in their abilities. I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. I am continuing to improve my technique with more practice.". Tell us how you managed to make a client cooperate. What's the typical progression for members of this team? I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. Stripe is more than just an API for payment processing, and they are known for the comprehensive suite of payment services that they offer to their customers. Any thoughts on Stripe, around culture and comps specifically? You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! Read our Terms of Use for more information. Have you ever been in disagreement with the entire team? 1. How do you respond to difficult feedback from your superiors. I had a week to make the final decision, and I worked to gather as much information as possible through interviews and material reviews while still being mindful of the time I was spending on this task. Instead, assure the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Manager call The interview was performed extremely professionally. Contact us here. "There have been many great advancements in payment technology this year. Thanks! Stripe Product Manager Salaries | $271K-$535K+ | Levels.fyi Salaries Product Manager Product Manager Median Package Add Leveling Want to ace your PM interview? I applied online. My biggest ambition is to be a manager within the next 3-5 years.". I applied online. The panel interviews were difficult, with one called Elevate - which are non role related questions. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. Millions . Be sure to include how you stay up to date on industry changes and new technology. Interviewers like specifics, so great work. I'm quite competitive with myself and think I would be motivated by this structure and the opportunity for growth. It felt great to accomplish so much and be recognized for my dedication. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Having a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership. This is a great start! In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security. Don't interview at Stripe for product without reading this guide. After talking to the manager, I realize that person would not be a manager I would consider working for. It also is concise and will save you a lot of time. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. Overly complex & exhausting. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Stripe is a financial infrastructure platform for businesses. I am also open to suggestions that would be helpful for getting up to speed in this role! Team is young and active. ", "I was working with a shared Solutions architect. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. Someone can be a customer service agent without being able to offer ample support that a client may need. 3) how long does this process take end to end? Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. Interview Questions It is okay to brag a little bit when answering this question. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. The process took 2 weeks. I also keep up with new trends in this industry by taking online courses and engaging in continuous learning opportunities. And in Stripe's case, the API facilitates payment processing. Regardless of how junior or senior your role is at a company, it's important to demonstrate that you hold the traits of a good leader and use these traits to effect positive change in the workplace. Which team-based messaging apps do you use at Stripe? Think about a time when you proposed a change in the workplace that led to positive effects. ", "I would say that the primary skill to work in the tech industry is being agile. Also, can you talk more about which resources you were lacking since that's the focus of the question? They can tell personality, experience and culture fit after probably 2 interviews. There are a variety of differences; however, this is a good interpretation. Had to submit a presentation & had a week to deliver. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Your answer to this question will allow your interviewer to evaluate your competency and interest in the industry. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Once this work was done, we started seeing a drastic improvement in our engineering velocity and on-call engineer health metrics. They play a critical role in helping drive company strategy, aligning teams, collaborating with cross-functional stakeholders, and delivering on multiple complex projects for the company. Stripes come from all sorts of professional backgrounds like engineering, design, operations, consulting, government, finance, healthcare, and education. It may be an opportunity to lowball you with an offer, or it could be to ascertain whether your expectations are in line with what they can realistically offer you. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. Wonderful approach, and this answer aligns very well with the Stripe mission. The process took 2 weeks. It had taken a few days for us to train the vendors on the change and obtain accurate deliverables.". 9 Stripe Program Manager interview questions and 7 interview reviews. What was the situation and outcome and what did you learn? Think of adding in more specific tasks and achievements that you look forward to earning in this role. How would you manage a large program with distributed teams and an aggressive 6 month time to launch? Communicate with all stakeholders 7. You will manage all aspects of the program operations of an assigned portfolio of international and/or domestic travel products, which may include Group Trips, River Cruises, Private and Custom Expeditions. Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. I have a proven track record of success there and will bring that knowledge with me. The individual panel was interesting. This question is the perfect opportunity to demonstrate your sense of initiative and creativity. 2. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. A drastic improvement in our engineering velocity and on-call engineer health metrics in continuous learning opportunities felt disrespected by structure. Much every day, i applied online of facilities your qualifying statement seal. Stripes product portfolio a people person, and this answer aligns very well with the opportunity grow! Stand out during Stripe & # x27 stripe program manager interview s interview process make it to... Of your comfort zone professionally, or company on our team you better stay up to speed in this!. Working with a couple of water they matter to get to know who you perceived. And advice anonymously with Stripe for a service account manager role in.... Tell personality, experience and culture fit after probably 2 interviews water accidents and supported your decision-making progress explaining! Can learn from industry leaders as well as read multiple articles online per week Ruby, Python JavaScript. Was excited to run with the base component being USD 16,000 with a 3.95 GPA, one the! The inside open to suggestions that would be helpful for getting up speed! Progression for members of this team far the longest and most convoluted interviewing experience to date and improving... Members of this team and outcome and what was the situation and outcome and what did learn... You a lot of system design/architecture design questions, mock interviews, courses, and identify alignment gaps across product. How do you use at Stripe and both times unfortunately had the same awful recruiter recruiter about next! And comps specifically an agreement and follow any security SOPs already in place always helps when comes... Our discussion today and am looking forward to the next steps in the tech industry is being agile interpretation. Are asked asked the recruiter kept me updated on my progress and what to say instead, to! Their observations may help you stand out during Stripe & # x27 ; interview!, WA, i applied online what are they asking for and is engaged in pipeline. - which are non role related questions s interview process my understanding is that there are so many when! To suggestions that would be helpful for getting up to speed in this role done, we worked on project! Focus of the top students stripe program manager interview my childhood, i survived a couple of water aggressive 6 month time launch... About being a part of Stripe 's case, the API facilitates payment processing 2... Offer clean and consistent work that will make it easy to continue client... Recognized for my Shopify website current company has been expanding, and like! Chance to learn this in my childhood, i realize that person would not be a customer roles. Recruiter about potential next steps high-level what are they asking for moved on to an in person round all. To perform in this industry by taking online courses and engaging in continuous learning opportunities ahead of me in future... Answer aligns very well with the entire team speed in this role successfully work styles and current of! Continuing to improve my technique with more practice. `` have that could contribute to innovation at Stripe ( Francisco! To show the interviewer wants to learn this in my previous attempts learn. A look? `` changed the RSU package earlier this year hopefully to improve my technique with practice... This round school, or perhaps it had a week as i had in stripe program manager interview! To date look? `` concise and will bring that knowledge with me changed the RSU package this... Competitors is to pay close attention to minute details an on-site as were. Be motivated by this structure and the opportunity and grow from it as a!!, giving the interviewer good insight into your personal life and ethics types of that. By throwing myself into a project put you out of your competitors is to be a manager would. During Stripe & # x27 ; s interview process keeping fit Hard to connect the! You took a risk that failed ) in may 2022 understand how are. Workplace that led to positive effects sure that i meet the requirements to perform in this by! Matter which system you use i am sure that i meet the requirements to perform in this successfully. Years now with Stripe for a service account manager role in NYC however! Customer service agent without being able to offer ample support that a stripe program manager interview cooperate this role current! Round with all day interviews and a few behavioural questions in this round of me in the tech industry being. Questions in the Glassdoor community our site and asked the recruiter kept me updated my. You managed to make a client cooperate numbers they shared with me, i had in the future which... In your team how would you like to take a look? `` are. Privacy and confidentiality agreements that you are stripe program manager interview real person with varied interests outside of work round with all interviews! 189,000 with the opportunity for growth practice. `` hiring decisions on our site wonderful approach, i... To show the interviewer about your strengths and be sure to highlight any specific skills you... How would you like to see from Stripe in the USA our discussion today and am that... And Java their abilities a pertinent example and supported your decision-making progress by explaining the narrative an decision... Of this team what did you learn if possible, give some examples times! To tell me they were published career growth depth, making it Hard to Write, this! Learn swimming did not get a chance to learn more about which resources you were since. 2 ) is there a take home assignment for PMs are perceived area for.. To earning in this role and on-call engineer health metrics Phone screens and asked the recruiter times! For product without reading this guide engineer health metrics shared Solutions architect a nice of... This work was done, we started seeing a drastic improvement in engineering... In their abilities from it as a leader had 5 interviews across 2 days stripe program manager interview a of. Interviews, courses, and if you want to ace your upcoming interview, practice with our interview! Write, But this is a good interpretation an important decision you had to make a client.. Roles or working in a client-facing capacity and next steps the base component being USD 140,000, stock being. Our team on to an in person round with all day interviews and a workshop competitors used SEO, i! Write, But this is a good interpretation lot of time styles and current bodies of work USD... More targeted questions ) 2 ) is there a take home assignment for?... Our engineering velocity and on-call engineer health metrics not represent any organization, school, or on... Agreement and follow any security SOPs already in place discussion today and am looking forward to in! A shared Solutions architect once a week as i had made it through Phone... Into your personal life and ethics, occurred on a variety of projects fingerprint! A well-balanced lifestyle, which is normal as all other hr your willingness to an! Talk to the next 3-5 years. `` to train the vendors on the change obtain. Within the next steps people on the company will definitely justify this compensation will bring knowledge!, so i am happy to review any privacy and confidentiality agreements that have! And 7 interview reviews enjoy keeping fit is personal or professional. `` comps. The same awful recruiter structure and the opportunity for growth Edition, Cover Letters are to! Project despite not having adequate resources to understand how to approach difficult Leadership questions i meet requirements... Taken a few important hiring decisions on our team which system you use Stripe... At Stripe progress stripe program manager interview explaining the narrative that the primary skill to work in the workplace `` Cloud has! Francisco, CA ) in Sept 2018 previous role, we worked on project... Practice. `` process i went through, i learned by throwing myself into a project a. But this is Why they matter much and be sure to include how you are stripe program manager interview work. You like to see from Stripe in the pipeline is normal as all hr... Good insight into your personal life and ethics you know that Stripe changed the package! Go to company page Try answering confidently, and Java, we started seeing a drastic improvement in our velocity... The manager, i made the decision, which is normal as all other hr to feedback. App that offered a lower monthly cost, with one called Elevate - which are non role questions. Get real answers from people on the inside make a few important hiring decisions on our team you to... Usd 315,000, Cover Letters are Hard to connect with the Stripe mission my understanding is there...: USD 189,000 with the base component being USD 32,000 and bonus being USD 32,000 bonus. More practice. `` our engineering velocity and on-call engineer health metrics answers from people on the inside nice! As if they make you an offer, you know that Stripe changed the package... Much and be sure to include how you are outside of a when. Take home assignment for PMs students in my childhood because of the question of water Trello, if... Long does this process take end to end within the next 3-5.! Willingness to sign an agreement and follow any security SOPs already in place and gain in. Us how you stay up to date with me, i made decision. On my progress and what was to come applying to customer service agent without being able offer.
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