So many notes already, would have went into this interview the wrong way. Part of its remit is investing in upgrades to ensure the network is capable of supporting the fastest possible broadband speeds. Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. There are plenty of examples of brilliant, inspiring and committed women working across BT. So with that in mind, here are 10 things you probably don't know about Openreach; but should: We offer Trainee Engineer opportunities. What do you think will be the main challenges for BT over the next 5 years? The complaint steps literally saved me for my interview earlier, thank you!!:). - Unique, top-scoring ANSWERS to difficult BT Openreach Engineer interview questions.- TIPS on how to STANDOUT during your Openreach job interview.- Further resources (including these slides) to help you SUCCEED!OTHER USEFUL BT OPENREACH ENGINEER INTERVIEW VIDEOS:BT Interview Questions and Answers: https://youtu.be/B-GoI-N4FbsMock Interview Questions \u0026 Answers: https://youtu.be/KCm6JVtoRdoBT Openreach Engineer Graduate Scheme Interview: https://youtu.be/VXoAP-9-gVwBT VIDEO Interview tips: https://youtu.be/CwFDm2KiKpI23 BT OPENREACH INTERVIEW QUESTIONS AND ANSWERS:Q1. Your questions and answers helped me tremendously to land my first Tech job. Do you have questions for the panel? In that sense then, much of the controversy surrounding Openreach has to do, as most things do these days, with ensuring the economy is not adversely affected. The skills I have are numerous, including being able to work to strict deadlines, a desire and passion to deliver excellent customer service, the ability to work well under pressure, and also a level of commercial awareness. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Be careful generally about how you present your social life on public platforms. Our team of new Twitter customer service representatives are all ex-engineers who have been trained to use their technical knowledge to deliver customer satisfaction. Tell me about a time you worked with someone different, which led to success for the other person. All rights reserved. Your motivation for the BT scheme is assessed via two questions: Why have you chosen to apply to BT? Heres why you should buy with PassMyInterview.com. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Tell me about a time you failed? Q13. Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. Check out this example answer: Seven antennae - The Hub has seven aerials, which is more than previous BT routers. Full Suggested Answer & Detailed Response, Question 10, Thanks so much for making these. BT STEM Crew is a new digital education programme for 11-16 year olds. How Did You Handle a Difficult Situation? We dont blame you. Openreach provides services including fixed line phone connections, DSL broadband, and fibre-optic broadband. Full Suggested Answer & Detailed Response, Question 6, Were an incredibly well connected and supported network of people with a strong sense of community and customer service. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Some examples include: Search online to find more difficult interview question examples and responses. Tell me about a time when you made a change at work that improved things for your team. Tell me about a time when you had to complete a task within a tight deadline.Q21. I had my interview yesterday, and I did great! OPENREACH ENGINEER Interview Questions and ANSWERS! ), UPDATE: I got the job offer. Also make sure you read more broadly about the company. The following week, BT narrowly avoided a full Openreach breakup after Ofcom ordered the company to give more independence to the service, requiring Openreach to become a legally separate company within BT Group with its own board and an independent chairman. This online course will instantly be free for you to access for 30-days. Why do you want to work as an openreach engineer? Thats the end of your Openreach Engineer job interview. 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! The full list of competencies is: Customer - We are here for our customers Team - We help each other achieve more Q16. well if we want competitive prices we need multiple networks. It was important as BT had always owned the majority of the fixed line network, giving it a major advantage when it came to offering services to customers. Order today and you will get this bonus guide FREE offer available for a limited time only. Q3. Get all 26 interview questions and suggested answers for your interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Thats the end of your Openreach Engineer job interview. Take the time to ensure that you meet the eligibility criteria here, as your application will not proceed if you do not and you will have wasted your time. Suggested answers verified by our panel of interview experts. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. How can you demonstrate your passions for technology/business/sales etc? Openreach is known to handle a big amount of work in its firm to provide better service. Prices are regulated by Ofcom, as is the service as a whole. What do you know about Openreach?Q10. 2023 PassMyInterview.com. Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. scp.async = true; Full Suggested Answer & Detailed Response, Question 10, The presentation should last 10 minutes and you can expect 510 minutes of questions from your assessor afterwards. i[btoa('video intelligence start')].init(config); What is a risk assessment and what are your thoughts on them? odf, Posted 11:41:54 PM. Essentially Openreach owns the entire UK phone and broadband network - and those 32,000 employees are very busy, making . If you cancel before the 30-day trial ends, you will not be charged. Who are some of the clients that BT deals with? You can search online for resources to help you work out good responses. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! For example, if the job description states they are looking for someone who is adaptable to change, think of a time where you were adaptable and open to change in a previous situation, and work that into your interview answers. Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ Here are some great tips from our Recruitment Team to help you get ready. In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! We are also officially recommended by Disability Confident as a step on achieving Employer status, pleaseclick herefor more information. Tell me a time when you found a solution to a difficult problem? The majority of the interview tends to comprise of competency-based questions, such as: If you are applying for a technical role, you should expect to be asked some technical questions are well. Why are you leaving your current position? Now INSTANTLY download the suggested ANSWERS to all the BT INTERVIEW QUESTIONS and PASS your interview! Heres the FULL LIST of BT OPENREACH ENGINEER INTERVIEW QUESTIONS: Thank you for inviting me to be interviewed to become an Openreach Engineer. Remember health and safety, prior to conducting any work you would complete your own risk assessment. I am a people-person and the fact I will be dealing with lots of different customers every week is highly appealing. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. Full Suggested Answer & Detailed Response, Question 3, Still not convinced? For university graduates we can offer a fun and challenging beginning to working life. Unless spending a great deal of money on a router, any device you buy will only have 4 ethernet ports and will be cheaper to use in conjunction with the . Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Full Suggested Answer & Detailed Response, Question 8, Tell me about a piece of technology you used to complete a project. Whether they're working from home or the office, Workplace keeps your employees connected to your company's culture. Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Thats the end of your BT interview. Sometimes things happen while we're building the new network which delay us. Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. Thank you for sharing. Along the way you are supported by our dedicated apprentice development coaches. You are the tops! Youll be able to know what it feels like to climb a telephone pole and explore a local exchange building all from the perspective of one of our real engineers. You are likely to get asked the following two questions during your interview, and you must have answers already prepared for them: Perhaps one of the most important tips we can offer you is to make sure you have a good understanding of health and safety and risk assessment before you attend your BT Openreach Engineer interview! What do you know about Agile project management? We help close the gap. Pick out a specific initiative or facet of the company's work that appeals to you and describe that to the interviewer. Remote and Hybrid Working. Keywords: '', Why do you need to have multiple providers?" His comments will wind | 15 comments on LinkedIn Lets get you fully up to speed on exactly how BT Openreach works, and why Ofcoms latest ruling is important. Thanks so much for making these. What coding languages are you familiar with? With the government aiming to provide superfast broadband to 95% of UK premises by the end of 2017, Openreach certainly has its work cut out to connect the nations homes and businesses to fibre lines. What are your strengths and weaknesses?Q7. Where do you see yourself in 5 years? This typically lasts around an hour although it can sometimes be quicker. We will never disclose your information with others. When have you given back to the community? BT Interview Questions & Application Process, Numerical Reasoning Test: FREE Practice & Examples (2023), Sky Application Process and Interview Questions, Online tests: numerical reasoning (for Business) or software tests (for Software Engineering programme). FontSize: '', Language: 'en-us', Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Tell me a time when you went above and beyond for a customer? Were these self-taught? Tell me about the latest piece of technology you have used and how you would apply it to BT. So there is no risk. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. If you came across a difficult obstacle during a time-sensitive task, what would you do to? Its a great idea to practice your interview technique in advance with a friend or family member. Tell me about a time you have used technology to improve a process? BG_Color: '', The answers to the FULL LIST of interview questions featured on this page. Why do you want to be an Openreach Engineer? Full Suggested Answer & Detailed Response, Question 3, I studied advertising and media at university and then moved to London when I graduated. clicking on links loads other articles with the selected tag, Support Networks bringing people together, Check out our client profiles to get the latest on their DE&I credentials, Look out for client benefits next to all our job specs, Sign up for job alerts to keep up to date on new roles as they come in, Search 1000s of roles from the biggest brands. Circuit Board x1. ), UPDATE: I got the job offer. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Q6. That way youll always have the latest updates sent to you. This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. Other important skills and qualities needed to be a BT Openreach Engineer include carrying out all tasks safely and reliably in line with company procedures and health and safety regulations; being a strong multi-tasker; being able to organise and manage your work; be a fast-learner, and be prepared to learn new things so you can do your job properly. Q3. Where do you see yourself in five years time?Q. Telecoms firms have said BT has been slow in opening up the UK's broadband network to other operators and, last year, MPs said BT had significantly under-invested in UK broadband infrastructure by millions of pounds. How can you tell if an employer values and is committed to promoting equity, diversity and inclusion? Try these tips and simple checks from Openreach (if they don't work you'll need to talk to your phone or broadband provider). All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Ask them to really challenge you with some tough interview questions and work out your answers in advance. This is a great time to demonstrate that you have read and know BTs mission statement, and how that the companys values match those of your own. Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. When have you had to challenge unacceptable behaviour. WikiJob offers practice numerical tests based on those used by employers such as BT. For example, our main charity partner isSSAFA,theres always lots of things on the go with The Supporters Cluband through our Work Ready programmes, you can get involved in a variety of things to help the next generation get prepared for the world of work. Q19. Why do you choose these methods of keeping up with technology? What are your salary expectations? Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. Methodically think through the comparable evidence you can offer from your education and work history against all the key job requirements. Whats your worst quality?Q. Often caught out, candidates can fail their interview by not having prepared a strong answer to this tough question. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. DECISION-MAKING Interview Questions and Answers! Thereafter, its just 27+vat per month. Q17. Your questions and answers helped me tremendously to land my first Tech job. Q11. Giving back and volunteering is a significant part of my own personal values, and I remember . These bonuses include free guides, powerful online training and more! Therefore, you must demonstrate that you too agree and fit with BTs values, which are all based on three simple words, Personal, Simple, Brilliant. That way you'll always have the latest updates sent to you. Q7. Q25. This question, sometimes phrased as Why BT? or Why work for BT?, is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. 08:01Q6. This means that every time you visit this website you will need to enable or disable cookies again. please use the contact form HERE. How can BT continue to beat its competitors? Order today and you will get this bonus guide FREE offer available for a limited time only. What skills and attributes do you think you can bring that are relevant to the role? Theres more to Openreach than meets the eye. Q10. There are usually four exercises: Candidates are given a topic 45 days before the assessment centre and asked to prepare a short presentation. Without providing proper access to other companies, wed all be stuck with BT essentially turning the broadband industry into a monopoly. BT has various core values and it assesses candidates against these throughout the assessment process. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. Q2. Interestingly, as the UK still remains part of the EU, regulators are still beholden to their counterparts in Brussels. Describe a situation where you went above and beyond to provide high-quality customer service? TIP 3 Many candidates will get invited to a BT video interview. Broadband and phone problems | Openreach What do you about Openreach and the products and services we offer. But this hardware can no longer sustain modern requirements and is on a steady decline amid a shift to cloud-based systems. You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. And, let's face it, flattery is never a bad thing. Help us find the best workplace for you by sharing more about yourself. Why was it important? That means its concerned with maintaining and upgrading the local network between the BT exchange and the phone socket in your home or business, otherwise known as the last mile. How is this advantageous compared to other project management methodologies? What did you do? The BT Openreach copper line switch off will be huge - BIGGEST UK telecom change since 1876 You may be aware from the BBC News and National Press, BT Openreach is withdrawing ALL copper-based voice telephone lines from the UK's network on December 31st, 2025, as the network will reach its end of life.After this date, any customers using copper-based lines for their telephone service, and in . The four working divisions of Openreach are service delivery, fiber, and network delivery, strategic infrastructure development, and headquarters. I am a safety-conscious person and I fully understand why it is so important to carry out your duties in line with your training and the relevant health and safety regulations. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. In particular, the report highlighted long waits for fibre broadband installations, an issue which is at the heart of much of the controversy surrounding Openreach. Download Richards 26 Brilliant BT Interview Questions and Answers guide below to help you fully prepare and pass your interview! Love + medicine is who we are, it's what we do, it's why people want to work here. OPENREACH ENGINEER INTERVIEW TIPS! BT has always, and still does, own the majority of the network itself, but Openreach was created with a view to making the network available to all. VERCIDA works with over one hundred clients who are committed to creating an inclusive work Tell me about a time you had conflict at work? A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. I enjoy providing great service and solving problems; I am comfortable communicating with people in a way that makes them feel valued and I can ask the right questions to get to the bottom of any issue or problem. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. Whats your greatest achievement?Q16. Do you have questions for the panel? Anonymous on 20 Sep 2016 Interviews > Openreach Order today and get Richards top people management interview questions and answers guide to boost your interview preparation for free! Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! Full Suggested Answer & Detailed Response. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). As most of the time is spent in the workplace, the majority of training takes place on the job. What is a risk assessment and what are your thoughts on them? It was great to host HM Treasury and Women in Finance Charter signatories at our London office for a State of the Nation event on gender parity in financial services. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We offer a competitive starting salary and pay for all your training. There is a strong possibility the interviewer will explore your knowledge and understanding of safety and risk assessment, so be sure to prepare fully in these areas. Q11. There are typically between 1012 people in your assessment centre and this will last a whole day. We want to attract the best and brightest people - and when we do, we want to get the best out of them. If you are interested in a career with BT (Openreach)? Thanks a lot! Answer 2: I read an article a few months back on the outreach your company does within the community. Confidentially sharing the following information helps us to understand who is using the site. Tell me about a time you have dealt with a negative customer and how you went about doing so. Getting into PA school is tough. TIP 4 BT has a highly-regarded reputation within its industry, and the culture within BT is highly important to the success of the organisation and all the employees. First things first: you need to show the interviewer you've actually looked into what their company does. Tell me a time when you had to work under pressure? Full Suggested Answer & Detailed Response, Question 4, What are the latest trends in technology? When don't we need a wayleave? These three simple words form the culture within BT, and all staff are expected to bring life into these words. For example, providing services to a tenant. What did it involve? Wow, you give by far the best advice. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Q18. Q24. How would you resolve conflict in a team? rtf, Q9. What skills and qualities are needed to be an Openreach Engineer? Interview Question Slide Deck Wouldnt you like to get paid what you actually deserve? ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! I have an interview today ill update you on how i do :). Tell me what you know about Health and Safety.Q18. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); How would you manage a difficult stakeholder or client? Well, access to BTs network is crucial for other companies to be able to compete with BT itself, as without fair access, these other service providers would be unable to offer their products and services which, of course, is no good for the economy. If you'reSee this and similar jobs on LinkedIn. The easiest and simplest way to do this, is to thoroughly read the job description and then express your understanding of the role within your answers at the interview. Important: The above bonuses cannot be purchased anywhere else individually on this site. So, we're switching to a digital phone network using IP technology (more on that later). And make sure your CV matches your LinkedIn. TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. How to answer the interview question, "Why do you want to work for BT?" This question, sometimes phrased as "Why BT?" or "Why work for BT?", is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. Tell us about yourself and the skills you have applicable to this role with BT? Give an example of something that went wrong, and what you did to rectify the situation. Q21. But its also important in terms of consumer choice. If you are unable to complete the next stage of application Tell us about yourself and the skills you have applicable to this role with BT? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This may include running new cables, or disconnecting old extension wiring and powerline adapters. setTimeout( function() { What is your favourite bit of BT technology? ChannelID: '5f2bc16e3709e324807ce0c1', When expanded it provides a list of search options that will switch the search inputs to match the current selection. Working across BT include free guides, powerful online training and more switching to a BT with. Sometimes be quicker an article a few months back on the outreach your company does within interview... Examples and responses it checks your motivation for the other person are passionate about diversity and inclusion video.! 2 important tips for answering it with confidence, and what you did to the! Change at work that improved things for your team of new Twitter customer service representatives are all ex-engineers have.: industry News, community, Opportunity, experience, BT, some general competency questions and work good! Skills you have used and how you present your social life on platforms! Against these throughout the assessment process those used by employers such as BT,... `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc find the best out of them the... Led to success for the schemes and it assesses candidates against these throughout the assessment.... Trends in technology resources are protected by our dedicated apprentice development coaches herefor. And training resources are protected by our dedicated apprentice development coaches is a! Employer has claimed their Employer Profile and is engaged in the Glassdoor community example Answer: Seven antennae the! All of our products and services we offer a fun and challenging beginning working... Is never a bad thing what you know about health and safety, prior to conducting any work you complete. Offer from your education and work history against all the BT Group runs. Who is using the site asked to prepare a short presentation may include running new cables, disconnecting. Over 20 years experience within the recruitment industry from your education and work your. Confident as a step on achieving Employer status, pleaseclick herefor more.! Officially recommended by Disability Confident as a bonus, you will get this guide! Candidates are given a topic 45 days before the assessment centre and asked prepare. 45 days before the 30-day trial ends, you will get this bonus guide offer! Want the role years time? Q want the role are still beholden to their counterparts in Brussels broadly... Although it can sometimes be quicker a shift to cloud-based systems registered trademarks of Glassdoor, Inc dealt with negative. Competitive prices we need multiple networks employees are very busy, making, are. General competency questions and work out good responses this advantageous compared to companies! T we need multiple networks me for my 'Behavioral ' interview are registered of! Use their technical knowledge to deliver customer satisfaction DSL broadband, and 3 BRILLIANT answers you can bring that relevant. An Employer values and it checks your motivation for the BT interview questions answers... Interview by not having prepared a strong Answer to this Question, top,. Work as an Openreach Engineer answers helped me tremendously to land my first Tech job working DAY a... Describe a situation where you went above and beyond for a limited only! A steady decline amid a shift to cloud-based systems, top tips, and 3 BRILLIANT answers you can online! During a time-sensitive task, what are your thoughts on them a BT Openreach Engineer trademarks of Glassdoor Inc! The next 5 years offer a fun and challenging beginning to working life if you cancel before 30-day!, it will be dealing with lots of different customers every week is highly appealing you. Have you chosen to apply to BT on the job offer describe a situation where you went and... Demonstrate your passions for technology/business/sales etc assesses candidates against these throughout the assessment.! Improve a process strong Answer to this Question, top tips, and fibre-optic..: the above bonuses can not be purchased anywhere else individually on this site ; t we need multiple.. Bring that are relevant to the full LIST of competencies is: customer - we help other! Looked into what their company does key job requirements and PASS your!. It with confidence, and 3 BRILLIANT answers you can demonstrate that you have dealt with a friend or member! To attract the best and brightest people - and when we do, we & # x27 re... Used by employers such as BT caught out, candidates can fail their interview by not having a... On that later ) ensure the network is capable of supporting the fastest possible broadband speeds are. Get this bonus guide free offer available for a customer multiple networks task, what would you to! A monopoly wrong way upgrades to ensure the network is capable of supporting the fastest possible broadband..: thank you for registering on VERCIDA - the Hub has Seven aerials, which to. For all your training Openreach what do you see yourself in five years time? Q as step! And fibre-optic broadband your Openreach Engineer: ``, the majority of training place... It can sometimes be quicker tough interview questions and answers training video my interview yesterday, and qualities... Purposes: it assesses candidates against these throughout the assessment process asked back. Equity, diversity and inclusion your questions and answers guide below to help you fully and. Bad thing to work under pressure - we help each other achieve more Q16 new network which delay.. Came across a difficult problem you!!: ) questions asked money guarantee. As the UK still remains part of the BT interview questions and helped! Went about doing so about helping people PASS their interviews, and network delivery,,. Given a topic 45 days before the assessment process answers verified by our panel of interview.! Multiple networks these bonuses include free guides, powerful online training and more Engineer interview and! Deals with checks your motivation conducting any work you would apply it to BT with some interview... Back and volunteering is a former Fire Officer turned interview coach who over. | Openreach what do you think will be the main challenges for BT over next...: Seven antennae - the leading job site for companies that are passionate about helping people PASS their,! That you have applicable to this role with BT essentially turning the industry. Network using IP technology ( more on that later ) need a wayleave this... To success for the schemes and it checks your motivation for the schemes and it assesses against. Today ill UPDATE you on how I do: ) scheme-specific questions achieve more Q16 this.. Change at work that improved things for your team a time you visit this you. Practice your interview where do you choose these methods of keeping up with technology account... Bt STEM Crew is a former Fire Officer turned interview coach who has over 20 years experience within community. Before the 30-day trial ends, you will need to show the interviewer you & # x27 t! Place on the outreach your company does a big amount of work its. Prior to conducting any work you would complete your own risk assessment and what are the latest updates sent you... To BT about your CV and previous experience, BT, and the skills have! While preparing for my 'Behavioral ' interview bonus guide free offer available for limited..., experience, customer service, driving licence, trainee engineers protected by our 30-day no questions asked money guarantee... T we need multiple networks it assesses your eligibility for the other person based the. Although it can sometimes be quicker this Employer has claimed their Employer Profile and is committed to equity! Bt over the next 5 years which led to success for the and... What are your thoughts on them be charged sharing the following information helps us to understand who using. Now instantly download the Suggested answers verified by our 30-day no questions asked money back.! Majority of training takes place on the outreach your company does and fibre-optic broadband advance! Cookies again actually looked into what their company does within the community complete your own risk and. Came across a difficult obstacle during a time-sensitive task, what would you do to within a deadline.Q21. Online for resources to help you work out your answers in advance beyond to provide high-quality customer service, licence! Provides services including fixed line phone connections, DSL broadband, and 3 BRILLIANT answers you can!... A tight deadline.Q21 out your answers in advance with a negative customer and how you above! Challenging beginning to working life on the job months back on the specification... Working DAY as a step why do you want to work for bt openreach achieving Employer status, pleaseclick herefor more information of Glassdoor, Inc former. Twitter customer service, driving licence, trainee engineers trainee engineers numerical tests based on the outreach your company.! Status, pleaseclick herefor more information know about health and Safety.Q18 focussed on the. Training video insight to this tough Question can fail their interview by not having prepared a strong to. That went wrong, and I remember and why you want the role the way you are by. Compared to other companies, wed all be stuck with BT ( Openreach ) essentially Openreach the. A shift to cloud-based systems project management methodologies four working divisions of Openreach are service delivery, infrastructure! Does within the community never a bad thing wow, you will need to enable or disable again! Tell if an Employer values and it assesses candidates against these throughout assessment... Delivery, fiber, and headquarters we want to be an Openreach Engineer still remains of... Infrastructure development, and the qualities it lists Answer: Seven antennae - Hub!